Job Description

Cwm Taf Morgannwg University Health Board are offering an exciting and challenging opportunity to work as a Finance & Clerical Support Officer for Continuing Health Care (CHC) / NHS Funded Nursing Care (FNC).
The post holder will support the Nursing Team and the CHC/FNC Admin Coordinator in the day to day running of the service.
The Nursing Team ensure that all individuals in receipt of CHC and NHS FNC are assessed in line with Welsh Government guidance and continue to have their health care needs met in the appropriate setting.
English and/or Welsh speakers are equally welcome to apply.
Main duties of the job

• To validate and process invoices for payment, identify queries and contact Providers and/or Care Coordinators to resolve.
• To provide quality administrative and secretarial support to the Nursing Team making full use of available technology.
• Administer Panel Meetings using Excel
• Input accurate data into database
• Draft standard letters and distribute accordingly
• Manage generic Email Inboxes
• Administer Retrospective Review Process
• Learn office procedures for Invoices, Unit Panel, NHS FNC New Admissions, Assessments, Contracts etc.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This means Speaking & Listening at Level 3 (equivalent to CEFR B2). We don't need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see the 'Croeso Candidate' booklet below.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Details
Date posted
04 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-AC238-0925
Job locations
Ynysmeurig House
Unit 3, Navigation Park
Abercynon
CF45 4SN
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
PLEASE NOTE, THIS POST IS OFFICE-BASED IN YNYSMEURIG HOUSE, MONDAY TO FRIDAY, FROM 09:00 - 17:00. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
PLEASE NOTE, THIS POST IS OFFICE-BASED IN YNYSMEURIG HOUSE, MONDAY TO FRIDAY, FROM 09:00 - 17:00.
Person Specification
Qualifications / Knowledge
Essential

• NVQ Level 3 or possess equivalent skills, knowledge and experience
• Fully conversant with all Microsoft Office software
• Knowledge of administrative and office procedures and systems
• Knowledge of validating, processing invoices for payment and identifying errors
• Knowledge of processing invoices for payment and dealing with invoice queries

Desirable

• Knowledge and understanding of working with guidelines, policies and procedures
• Knowledge and understanding of Continuing Health Care and NHS Funded Nursing Care

Experience
Essential

• Knowledge of office practices and able to establish new processes
• Excellent communication and customer care skills and a good telephone manner

Person Specification
Qualifications / Knowledge
Essential

• NVQ Level 3 or possess equivalent skills, knowledge and experience
• Fully conversant with all Microsoft Office software
• Knowledge of administrative and office procedures and systems
• Knowledge of validating, processing invoices for payment and identifying errors
• Knowledge of processing invoices for payment and dealing with invoice queries

Desirable

• Knowledge and understanding of working with guidelines, policies and procedures
• Knowledge and understanding of Continuing Health Care and NHS Funded Nursing Care

Experience
Essential

• Knowledge of office practices and able to establish new processes
• Excellent communication and customer care skills and a good telephone manner

Skills Required