Job Description

GMB's North-East, Yorkshire & Humber Region is seeking applications for 2 positions in the role of Finance Membership Assistant based in the Wakefield office.

The successful candidates will have:

Excellent administration and organising skills to a high standard. Good standard of verbal and written communication skills, including the ability to communicate effectively and appropriately with a variety of people and organisations in a positive and helpful manner. Good interpersonal skills, including having empathy and understanding with the issues faced by members in order to provide support to the region's members. Ability to produce work to a high standard, ensuring accuracy and close attention to detail. Ability to be discreet with confidential and sensitive materials is essential and to make personal judgements as required, whilst adhering to GDPR and GMB policies. Ability to exercise initiative in dealing with members' problems and identifying solutions. Ability to work in a fast paced and frequently high-pressure environment both to a specific work programme and frequent on-demand, ad hoc requests, is essential. Flexibility and ability to prioritise workload, undertake projects and work to deadlines, alongside day-to-day requests for assistance, often under pressure. Strong data entry and IT skills and knowledge of financial systems and processes. The ability to work flexibly in a team, independently and on your own initiative, and to cooperate with colleagues to ensure delivery of departmental targets.
KNOWLEDGE

Ability to follow GMB processes and systems. Knowledge of using online membership systems, computer applications and platforms and the ability to use the internet for retrieving information. Knowledge of using an understanding financial systems, processes and regulations within GMB guidelines. Excellent and accurate keyboard and IT skills, together with a readiness to use online databases.
EXPERIENCE

Proven experience of organising and prioritising a high workload, working to tight deadlines, as part of a team and on their own using initiatives in coping with the demands of the post. Experience of working with data and databases ensuring quality, integrity ad accuracy of data. Experience of working in a membership services and/or finance environment (AAT qualification or studying towards an accounting qualification is desirable). Possess a flexible attitude and a full range of administrative skills as outlined in the job description. Be able to work on their own initiative to undertake duties in a professional and efficient manner. Have an understanding of the GMB Union as well as commitment of the wider Trade Union and Labour movement. Applicants must be prepared to work as a team member and the successful candidate would display strong interpersonal skills along with an ability to communicate effectively in challenging environments.
On a personal basis, applicants would need to display energy, enthusiasm, resilience, commitment and an ability to use initiative.

In return, we offer excellent terms and benefits, including:

Final Salary Pension Scheme Employee Assistance Programme Childcare Assistance Scheme Season Ticket Loan Cycle to Work Scheme Generous Holiday Allowance Eye Care Claim Back Scheme Annual Leave Purchase Scheme Annual Health Check
If you think you may be who we are looking for and if you feel you meet the criteria outlined, then we would like to hear from you.
TO APPLY: If you would like to apply, please download the application pack documents from: https://www.gmb.org.uk/jobs or visit GMB Jobs

Please note: Late or incomplete applications will not be considered, so please ensure you have completed all sections of the application form (including referee details) and submitted no later than the specified deadline.

Job Types: Full-time, Permanent

Pay: From 30,702.84 per year

Benefits:

Company pension Cycle to work scheme On-site parking
Work Location: In person

Application deadline: 05/12/2025