Job Description

Job description


The Client Financial Affairs - Income Team is responsible for the administration of the Council's statutory duties for the provision of The Protection of Property and Funeral Services. The Client Financial Affairs Team also provides extensive services for the management and administration of individual client financial affairs under its corporate Deputyship and Appointeeship services. The Deputyship and Appointeeship services are provided for adults at risk who lack mental capacity to manage their own financial affairs under powers granted by the Court of Protection and the Department for Work and Pensions



The role will involve the day-to-day administration of the property and affairs of clients subject to Deputyship Court orders and Department for Work and Pensions Corporate Appointeeship. As such in this role you will be responsible for:


Monitoring and reconciliation client's income and maintaining their expenditure needs. Management of client's savings, investments, and property Maximising clients' income by making claims to state benefits. Visiting and engaging with clients, their family, and representatives to ensure that client's needs are being met and facilitating their funds to meet their needs. Providing high level advice and support to a wide range of individuals and organisations for the provision of these services. Ensuring that our responsibilities as Deputy and Appointee are met in line with Office of the Public Guardian standards and the requirements of the DWP for Corporate Appointees.

As a Finance Officer within the Client Financial Affairs Team, you will be responsible for providing support for our Protection of Property and Public Health Funerals services:


Conducting property searches and visits Securing homes, and property including items of value. Arranging the boarding of pets The registration of deaths Arranging funerals for deceased persons where there is no one else to carry out this role Investigating estates and potential beneficiaries of estates

Our Candidate

To be successful in this role you must have the following qualifications skills and experience:


Experience of acting on behalf of clients for the management of their property and finances


Good state benefit / welfare rights knowledge Excellent customer engagement and negotiation skills Excellent IT skills The ability to communicate effectively and sensitively with bereaved persons and people with enduring mental health illnesses. The ability to manage self to manage a varied and demanding workload to meet targets. Good knowledge, understanding and experience of financial administration including budgeting, income and expenditure accounting and reconciliation.

Your Borough

Located in the heart of West London, Ealing comprises seven distinct town centres - Ealing, Southall, Hanwell, Acton, Northolt, Perivale and Greenford. Each of these areas has unique characteristics, and together they form one of the most vibrant and diverse communities in Britain. Ealing also has a strong economic centre with more than 130,000 businesses, of which nearly 3,000 are food businesses.



Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive.



Ealing Council is committed to safeguarding children and adults at risk and expects all staff to share this commitment. Ealing follows safer recruitment practices to children and adults at risk. The post holder will be subject to an Basic criminal records bureau check.



This role is subject to Ealing's enhanced vetting process.



You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.



It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we're looking forward to hearing from you.



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Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive.



We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing's workforce.



Please note all applications will be determined on merit.