Job Description

An opportunity has arisen with the Adult Social Care, Client Affairs & Client Finance Team and we are now looking to recruit to the post of Finance Officer.
We are looking for someone who is enthusiastic, well organised and is committed to joining a team who support vulnerable service users.
Although this is advertised as a Finance role, this role is about supporting vulnerable people who are unable to manage their own finances and therefore would be suited to someone who has experience of this kind or skills they can transfer into this role. Knowledge of the welfare benefits system would also be beneficial as you will also be required to support people in making benefit claims.
Understanding of appointee-ship and deputy-ships processes would also benefit the successful applicant as you will be required to assist in processing referrals for clients who require this support.
Main duties of the job
Experience of working in a busy office environment is beneficial and you will posses excellent communication and organisational skills; you will also have a real commitment to excellent service delivery. We are looking for someone who is be able to apply tact and diplomacy at all times. You will need to be able to work to tight deadlines whilst ensuring consistency and accuracy and be required to prioritise workloads using you own initiative as well as under supervision.
You will possess a positive, enthusiastic and energetic approach, along with an acceptance to working flexibly, being open and contributing to change. In addition to this you must also possess the skills required to deal with clients whose financial affairs we manage in an understanding, caring and sympathetic manner.
We are also looking for someone who is resilient and self motivated with a strong work ethic that enjoys working as part of a team.
This role is 37.5 hours each week Monday to Friday with some flexibility so long as the core business hours of 08:30 to 16:30 are covered. There is currently some hybrid working within this role.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Details
Date posted
10 December 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
236-SCO-SW059-25
Job locations
Northern Care Alliance
1 City Approach, Albert Street
Salford
M30 0BL
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential

• GCSE English and Maths or equivalent
• ECDL or equivalent computer literacy skills experience

Knowledge, Training, Experience & Abilities
Essential

• Recent experience of working within a financial background
• Experience in using Microsoft packages knowledge of Word, Excel & Outlook
• Excellent organisational skills and the ability to prioritise workload to meet tight deadlines
• Excellent numeracy skills and an aptitude for undertaking financial calculations
• Ability to use initiative and work with minimum supervision
• Excellent interpersonal, communication and negotiation skills
• High degree of accuracy and attention to detail
• Ability to evaluate and analyse financial information received from clients

Desirable

• Understanding of and interest in the work undertaken by the Client Affairs team i.e. the administration of finances for vulnerable service users

Skills
Essential

• Ability to input financial data with accuracy demonstrating attention to detail
• Exposure to demanding and stressed service users or their representatives regarding finances
• Able to work under pressure demonstrating resilience and self-motivation when dealing with a diverse client group
• Excellent verbal and written communication skills in person and on the telephone
• Ability to demonstrate exceptional customer service skills, always putting the clients at the heart of everything you do
• Ability to communicate with vulnerable and diverse client group
• Able to demonstrate excellent team working skills
• Ability to use initiative and work with minimum supervision
• Ability to evaluate and analyse financial information for the purpose of budgeting client income and expenditure
• Excellent organisational skills and the ability to prioritise workload to meet tight deadlines

Knowledge
Desirable

• Knowledge around Appointeeship and Court of Protection Deputyship processes
• Knowledge and or understanding of DWP benefits and systems
• Knowledge and or experience of supporting vulnerable service users ideally within an adult social care setting

Person Specification
Qualifications
Essential

• GCSE English and Maths or equivalent
• ECDL or equivalent computer literacy skills experience

Knowledge, Training, Experience & Abilities
Essential

• Recent experience of working within a financial background
• Experience in using Microsoft packages knowledge of Word, Excel & Outlook
• Excellent organisational skills and the ability to prioritise workload to meet tight deadlines
• Excellent numeracy skills and an aptitude for undertaking financial calculations
• Ability to use initiative and work with minimum supervision
• Excellent interpersonal, communication and negotiation skills
• High degree of accuracy and attention to detail
• Ability to evaluate and analyse financial information received from clients

Desirable

• Understanding of and interest in the work undertaken by the Client Affairs team i.e. the administration of finances for vulnerable service users

Skills
Essential

• Ability to input financial data with accuracy demonstrating attention to detail
• Exposure to demanding and stressed service users or their representatives regarding finances
• Able to work under pressure demonstrating resilience and self-motivation when dealing with a diverse client group
• Excellent verbal and written communication skills in person and on the telephone
• Ability to demonstrate exceptional customer service skills, always putting the clients at the heart of everything you do
• Ability to communicate with vulnerable and diverse client group
• Able to demonstrate excellent team working skills
• Ability to use initiative and work with minimum supervision
• Ability to evaluate and analyse financial information for the purpose of budgeting client income and expenditure
• Excellent organisational skills and the ability to prioritise workload to meet tight deadlines

Knowledge
Desirable

• Knowledge around Appointeeship and Court of Protection Deputyship processes
• Knowledge and or understanding of DWP benefits and systems
• Knowledge and or experience of supporting vulnerable service users ideally within an adult social care setting

Skills Required