Job Description

Job Title:

Finance Officer (Service Charges)

Job Location: Brindley Place / Hybrid

Salary: 25,000-31,300pa

Contract type: 2 x Permanent roles and a Maternity cover Fixed-term (9 months)

Working hours: 37 hours per week

About the role

Are you highly organised, analytical, and passionate about delivering excellent customer-focused finance services?


We are looking for a Finance Officer (Service Charges) to join our Finance team on both a permanent and a fixed term nine-month contract to cover maternity leave.


Based at our Brindley Place office with hybrid working, this is a great opportunity to take on a key role in ensuring accurate, timely, and transparent service charge calculations for our customers.


You`ll be involved in the service charge cycle, from estimating future costs to calculating actuals costs, ensuring charges are fair, reasonable, clear, and well understood. Working closely with many teams across the organisation, you will help maintain data accuracy, calculate service charges, and support colleagues in delivering excellent financial services.


If you re looking to broaden your experience or take on a new challenge, we`d love to hear from you.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

You are detail-oriented, proactive, and thrive on getting things right first time. With experience in service charge setting or financial roles within housing, the public sector, or a complex commercial environment, you`re confident working under pressure and to deadlines.


You communicate clearly, work collaboratively, and are comfortable using Microsoft Excel and finance or housing systems. You`re inquisitive by nature, methodical in your approach, and committed to providing excellent service to internal and external customers alike.


Whether you re looking for a development opportunity or a chance to apply your expertise in a new setting, you`ll be a valuable part of our team during this key period.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:


Trust based flexible working and supportive and friendly teams

25 days annual holiday entitlement, increasing to 30 days

One day off for your birthday

Opportunity to buy or sell annual leave

A defined contribution pension scheme GSA matches up to 6% contributions

We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.

Access to Blue Light discount card membership

Confidential Employee Assistance Programme (EAP).

Cycle to work Scheme

Eligible for occupational sick pay




GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.