At AccountsIQ, we're on a mission to deeply understand our customers and deliver technology that enriches their lives. We provide smart, feature-rich financial management software designed for ambitious businesses that have outgrown basic starter systems or seek a simpler, more affordable alternative to complex, costly ERP solutions. Our cloud-based accounting software transforms the finance function, making it easier for multi-entity businesses to capture, process, and report their financial data with ease and efficiency.
The Role
Reporting to the Head of On-boarding and Adoption, the successful candidate will work with new UK and Irish customers and support partners during the implementation and onboarding stage. The Onboarding Specialist will be confident and will guide new customers through our easy steps to digitalise their finance function, which has a big impact on improving the daily working life of all finance staff and those that work around finance.
What you'll be doing
Help designing and delivering AccountsIQ as the new finance system replacing typically smaller solutions or older legacy systems
Understand new customers business model(s) and how they capture, process and report transactions
Help clients understand their new GL and Analysis BI coding structure for single entity and groups
Oversee the build of each database which is mostly automated
Assist customer with testing key capture and processing
Prepare users for 'go live'
Prepare integration and reporting specification for AIQ data team to deliver
Project manage each customer on-boarding ensuring timelines are well communicated
Hand the completed project to customer success team
What you'll need
3+ years' experience implementing financial accounting software
Experience and good understanding of Finance, Accounting, Budgeting and Forecasting processes, GL systems, consolidation and reporting is required
Excellent verbal and written communications
Confidence managing multiple tasks
Creative problem-solving skills
A genuine interest in learning
A commitment to provide the best level of service and client experience
Why work with us?
As a forward-thinking, collaborative company, we combine drive, energy, and ambition with a friendly, supportive culture that encourages everyone to do their best work. Having recently secured a EUR60M investment, it's an exciting time to join AccountsIQ. With a strong focus on growth and expansion, we're poised to elevate both the AccountsIQ product and the level of service we provide to our customers. We're looking for passionate, talented individuals to join our Account Management team to maximise revenue and deliver exceptional service to our customers, as we work together to build a brighter future for finance professionals.
Some of our perks
25 days annual leave +2 company days + bank holidays
Hybrid working
Working from abroad - up to 6 weeks per calendar year
Private Health Insurance
5% Pension contribution
Life Assurance - 4 x Salary
Income Benefit
Wellbeing initiatives
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