Job Description

Cygnet Hospital Oldbury are current looking to recruit an experienced Payroll Administrator. The Service: Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands. The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services. Referrals can come to us from all areas, including other acute services and prison services.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
04 September 2025
Pay scheme
Other
Salary
27,260 to 27,260 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VP56FC2BBC
Job locations
Oldbury
B68 9AG
Job description
Job responsibilities
Cygnet Hospital Oldbury are current looking to recruit an experiencedPayroll Administrator.
The Service:
Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.
The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.
Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.
Referrals can come to us from all areas, including other acute services and prison services.
Day to Day at Cygnet Hospital Oldbury:
Full end-to-end pay cycle processing, including;

• Adding starters, leavers, contractual and personal detail changes
• Processing of statutory payments
• Changes to pensions including opt in/out and employee requests
• Processing of salary sacrifice arrangements ensuring NLW compliance
• Processing of pay relating to hours worked, allowances, bonus and other amounts as requested by the business
• Processing of deductions as required and in line with any applicable regulatory requirements
• Monitor cycles for breaches in NLW
• Review pay cycle information to identify and resolve any inconsistencies, errors or inefficiencies
• Identify and report any over or underpayments to the Payroll Manager providing sufficient evidence
• Ensure that all payrolls have the appropriate level of authorisation at local level
• Process supplementary payments ensuring that back up documentation is present where required

Where manual payments are raised outside the pay cycle, these are then processed correctly in the subsequent run
Communication:

• Develop and maintain relationships with on-site teams to ensure that information flows are reliable, accurate and timely
• Monitor the Payroll Portal to respond and resolve requests in line with our Service Level Agreements
• Provide support on the Amazon connect telephone system, ensuring that stakeholders are treated in a professional and helpful manner and any requests are logged as required
• Review central email inboxes to identify, process and save information for designated sites

Personnel:

• Provide cover for colleagues during periods of absence and critical processing
• Keep up to date with changes to payroll legislation
• Support the implementation of new processes and systems

In return well offer you:

• 27,260 Per Year
• Group Pension
• NHS Staff Discounts
• Enhanced Maternity
• Free Health Cash Plan
• 24 Hours Free GP Helpline
• Employee Assistance Programme (EAP)
• Free Eye Tests
• Free Meals on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
Job description
Job responsibilities
Cygnet Hospital Oldbury are current looking to recruit an experiencedPayroll Administrator.
The Service:
Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.
The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.
Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.
Referrals can come to us from all areas, including other acute services and prison services.
Day to Day at Cygnet Hospital Oldbury:
Full end-to-end pay cycle processing, including;

• Adding starters, leavers, contractual and personal detail changes
• Processing of statutory payments
• Changes to pensions including opt in/out and employee requests
• Processing of salary sacrifice arrangements ensuring NLW compliance
• Processing of pay relating to hours worked, allowances, bonus and other amounts as requested by the business
• Processing of deductions as required and in line with any applicable regulatory requirements
• Monitor cycles for breaches in NLW
• Review pay cycle information to identify and resolve any inconsistencies, errors or inefficiencies
• Identify and report any over or underpayments to the Payroll Manager providing sufficient evidence
• Ensure that all payrolls have the appropriate level of authorisation at local level
• Process supplementary payments ensuring that back up documentation is present where required

Where manual payments are raised outside the pay cycle, these are then processed correctly in the subsequent run
Communication:

• Develop and maintain relationships with on-site teams to ensure that information flows are reliable, accurate and timely
• Monitor the Payroll Portal to respond and resolve requests in line with our Service Level Agreements
• Provide support on the Amazon connect telephone system, ensuring that stakeholders are treated in a professional and helpful manner and any requests are logged as required
• Review central email inboxes to identify, process and save information for designated sites

Personnel:

• Provide cover for colleagues during periods of absence and critical processing
• Keep up to date with changes to payroll legislation
• Support the implementation of new processes and systems

In return well offer you:

• 27,260 Per Year
• Group Pension
• NHS Staff Discounts
• Enhanced Maternity
• Free Health Cash Plan
• 24 Hours Free GP Helpline
• Employee Assistance Programme (EAP)
• Free Eye Tests
• Free Meals on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
Person Specification
General Requirements
Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Person Specification
General Requirements
Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Skills Required