Job Description

Job Category: Non-Teaching
:
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield Leicestershire LE3 8RA
Worker Category: Fixed Location Worker
Salary: 25,995 - 26,409 per annum (pro rata for part time)
Working Hours: 37 Hours per week
Contract Type: Permanent
Closing Date: 27th January 2026
Interview Date(s): 3rd, 4th and 5th February 2026
About the Role
Leicestershire County Council is seeking to appoint a Finance Support Assistant to join our Managed Payments Team. In this role, you will play a key part in ensuring the timely and accurate payment of providers delivering essential care services, including Residential Care, Shared Lives, Home Care, Day Services, and Supported Living. You will help ensure payments are processed efficiently and in line with agreed schedules, supporting both our providers and the individuals who rely on these services.
We are looking for applicants who enjoy being part of a vibrant team and thrive in a fast-paced financial environment serving the citizens of Leicestershire and supporting internal teams. You should be customer-focused, have a solid understanding of financial fundamentals, and be motivated to deliver change and succeed within a performance-driven culture.
This position offers an excellent opportunity to gain experience and insight into Local Government Finance as part of Corporate Resources, working closely with key stakeholders and partners at all levels.
Key Responsibilities

• Process payments accurately and on time.
• Manage weekly and monthly payment runs.
• Reconcile payments and resolve discrepancies promptly.
• Analyse weekly reports to identify pending payments and take corrective action.
• Investigate and analyse negative payments.
• Liaise with providers and internal teams regarding payment queries.

About You
To apply for this post, you must have:

• NVQ Level 2 qualification in a relevant area (e.g., Finance or Business Administration) or an equivalent qualification.
• Experience working with computerised financial systems and good knowledge of MS Word and Excel.
• Strong attention to detail and understanding of financial control within processes.
• Ability to work under pressure and meet deadlines.
• Commitment to delivering quality customer service.
• Effective communication skills (written, face-to-face, and telephone).
• Ability to adapt quickly to change and new processes as the service expands.

You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.
For more information or an informal discussion, please contact:
Victoria Tolley Team Leader
Telephone: 0116 3054128
To contact me by email, please click .
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: .
By applying for this post, you agree to our .
About Us:
About Leicestershire County Council
Leicestershire County Council is a and organisation. In August 2021, we also signed up to the . We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Skills Required