Job Description

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Are you an experienced Team Leader in the Financial Crime Investigations area and looking for your next career opportunity ?

Reporting to the Investigations Divisional Leads, as a FCOI investigations Team Lead you will have oversight of Investigators and their investigations/case management; ensuring any identified Financial Crime Risks are mitigated and proper filings are completed in a timely manner. Responsibilities include managing the teams\' investigations pipeline while ensuring cases meet or exceed closure and quality metrics, reporting facts of significant investigations to line of business to assist in identifying potential operational or compliance risks, and ensuring Suspicious Activity Reports (SAR) are completed in a timely and accurate manner for submission to regulators and/or law enforcement. You will provide support to the Team and to Senior management, dealing with any issues that arise.

Part of Financial Crime Operations, the Financial Crime Operations Investigations (FCOI) is primarily responsible for investigating unusual transactional activity where fraud is identified as the primary activity or predicate offence, to create a vehicle for the proceeds of crime or questionable activity and filing a Suspicious Activity Report (SAR) with the National Crime Agency (NCA) where required. FCOI works in close partnership with Fraud Risk, Global Financial Crime Compliance, Global Security & Investigations and Cyber Security to ensure fraud and financial crime risks are detected, investigated and mitigated

Job Responsibilities:

• Ensure timely escalation of key risks/issues to management
• Create and manage comprehensive investigation case files for investigations that document the decision making process and contain all applicable supporting documentation with a case management including updating, and maintaining databases and tracking sheets chronicling open investigations, updates, and next steps; labelling and storing documents, data, and other materials obtained during investigations; and scheduling and planning interviews/client outreach etc.
• Ensuring the investigation team runs efficiently day to day with an oversight of workload & ensuring SLA\'s are met
• Manage performance of Investigators, provide clear performance targets, conduct performance reviews and develop clear career and personal development trends.
• Partner with Senior Management to ensure metrics are in line with business requirements, monitor metrics reporting, highlight concerns, propose resolution and track progress.
• Manage Financial Crime/Fraud and operational risks, provide timely and achievable actions plans in mitigating identified risks and resolve capacity or volume issues
• Provide regular reporting on operational effectiveness and efficiency and SME support for referring parties, supporting SAR filing decisions and establishing strong feedback loop with Quality Checking

Required qualifications, capabilities, and skills:

• Extensive experience in financial crime/fraud sector - previous retail banking experience a bonus
• Experience managing a team and in collating and reporting management information
• Knowledge and understanding of financial crime legislation/regulations i.e. POCA 2002, UK Bribery Act 2010 and counter terrorist financing
• Strong analytical and research skills, detail oriented and with strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
• Collaborating with our Risk community to implement a robust and sustainable control framework and operating model
• Providing technical advice and support in relation to suspicious activity, research tasks and fulfilling specific reporting requirements
• The ability to manage, engage and influence senior stakeholders

Preferred qualifications, capabilities, and skills:

• Knowledge of Retail Banking Products / Client Types.
• Previous experience supporting a financial crime / fraud investigations team, either through Subject Matter expertise or Workflow Management.
• Strong communication skills with ability to influence others.
• Financial crime qualification or certification.

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About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase