Job Description

Help keep our financial systems running smoothly - and our services running better.

As a Financial Systems Officer, you'll be the bridge between the systems we rely on and the people who use them - helping to ensure our payment processes, systems access and records are secure, accurate and efficient.

Working Style

You'll be based in the Borough for 3 days a week, playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives.

What you'll be doing:

Whether you're troubleshooting an issue, processing BACS payments or responding to a Help Desk query, your work will support smooth operations across the Council.


You'll be responsible for maintaining a range of key financial systems, from prepaid and purchase cards to legacy databases. You'll manage service requests for changes to user access, ensure accurate reconciliation and help monitor card usage to ensure everything aligns with our policies. Alongside this, you'll run performance reports, support audits, help with system upgrades and respond to queries - including ad hoc Freedom of Information requests.


You'll also keep the Finance Hub and SharePoint pages up to date for non-Oracle systems, and work across the organisation to support teams using systems for manual payments, purchase and prepaid cards This is a hybrid role, with three days each week based in the borough.


For further details, please review the and Person Specification .

What you'll bring

You'll have experience working in a fast-paced environment where accuracy and responsiveness matter. You'll understand financial systems and principles, ideally in a local government context, and be comfortable with IT - particularly Excel and Microsoft Office.


Your communication skills will be just as important. You'll be able to explain technical information clearly to non-specialists, build strong working relationships and bring a collaborative, helpful approach to your work. You'll also be someone who's organised, self-motivated and committed to delivering high standards, every day.


Above all, you'll be someone who takes pride in their work and understands how the right financial systems and support help us deliver better services for our community.

Why join us

At RBKC, we're all in - investing in our people, our communities and our future.


You'll be part of a finance team that's modernising how we work - with a focus on automation, integration and smarter systems. This role gives you the chance to gain experience across Oracle Fusion and a wide range of other systems, while contributing to projects that improve efficiency across the Council.


You'll work closely with technical teams, frontline services and leadership colleagues, gaining insight into how a busy local authority runs and where your impact is felt. There's variety, challenge and room to grow - along with a clear sense that your work is making a difference.

About us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.


As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.


In this role, you'll be a vital part of that mission - helping ensure the systems and processes behind the scenes are supporting the people and services that matter most. You'll tackle technical problems, streamline operations and make sure teams across the Council can rely on the data they use and the tools they need.

Interview Details

Interviews will be held on 10th and 11th September 2025.

Ready to join us?

We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you.

Please apply online explaining how you meet the requirements set out in the person specification and job description.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.


We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.


We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.