Job Description

JOB DESCRIPTION AND PURPOSE:

You are a motivated and experienced engineer with extensive knowledge of the fire and security systems industry.

As an Engineer on our Support Team, you will carry out routine maintenance and testing of fire and electronic security systems at client premises with troubleshooting and repairing of faults.

You are the face of the company and have excellent communication skills, acting as an ambassador to position the company's reputation as a leading and respected employer.

OBJECTIVE:

Routine maintenance and reactive repairs of security systems including: CCTV, Intruder Alarms, Access Control, Fire & Electrical

REPORTING LINE:

Support Desk Manager

RESPONSIBILITIES/DUTIES:

Maintaining Fire / CCTV/ Intruder and Access Control systems

Delivering high calibre customer service at all times

Assist with completion of necessary on-site documentation for customer files

Provide effective emergency call-out cover for security systems (including out of hours rota)

Cover wide geographic areas across NI with occasional work in ROI

Undertake continuous training to improve professional development

This list is not exhaustive, you may be asked to complete other related duties as and when required

SKILLS SET

Competent using technology such as laptops, measuring devices, smart phones etc

Confident IT skills in the use of Microsoft office software such as Word and Excel as this is required for completion of reports, timesheets, asset registers etc.

Good Customer service skills as you will be dealing with our high-end clients on a day to day basis

Excellent troubleshooting skills

Ability to work on own initiative

Knowledge of relevant industry standards

COMPANY BENEFITS:

Company Vehicle with personal use and Fuel Card

Commission scheme for accepted Quotes

1000 net Referral Scheme

Stay away allowance

Overtime paid at Time and a Half

Pension Enrolment following completion of probation

Laptop and Phone

Robust training programme to upskill you

ADDITIONAL:

Your normal days and hours of work are Monday to Thursday from 8.30am to 5.00pm and Friday until 4.00pm. You will be expected to keep your working hours flexible and additional hours of work may be required as business circumstances dictate.

You will be required to provide out of hours on-call support on a call-out rota system. These hours will be organised according to a rota which the Company will notify you on a monthly basis and any alterations as they happen on an ad hoc basis, i.e. for Holiday cover. When on-call you will be entitled to receive a standby allowance payment at a rate notified to you by the Company.

The Company will supply you with Personal Protective Equipment (PPE) and uniform at the Company's expense.

You will be provided with a mobile phone, laptop, and PDA to carry out your role and appropriate test equipment suitable for the role.

You will be provided with a company van or car plus fuel card therefore require a full UK licence.

NB: Successful applicants will be required to undergo a Police/Garda criminal check, financial credit check and be security screened to the PSA74:2019 & BS7858. Permanent offer of employment is subject to successful security clearance.

Job Types: Full-time, Permanent

Pay: 28,000.00-33,500.00 per year

Benefits:

Company pension Referral programme
Work Location: In person