Job Description

Fire Door Maintainer/Installer

Contract: Key Account Network

Location: Guildford, Surrey (mobile role covering London and the South East)

Hours of work: 41.25

Contract Type: Permanent

We are looking for a skilled Fire Door Maintainer and Installer to join our team.


This role involves carrying out fire door surveys, remedial works, and installations to the highest standards, ensuring compliance with the BM Trada Q Mark scheme.


You will play a key part in delivering a world-class building services maintenance service across a variety of client properties.

As a Fire Door Maintainer and Installer, you will be responsible for planned preventative maintenance (PPM), remedial repairs, and installation of fire doors.


You will provide accurate quotations, ensure all work meets specified performance criteria, and represent the company professionally to maintain customer satisfaction.


This role requires a proactive approach to client liaison and adherence to contractual requirements.

Key Responsibilities

Carry out fire door surveys, remedial works, and installations to BM Trada Q Mark standards. Manage Fire Door PPM, remedial repairs, and installation works issued through the helpdesk within set timeframes. Provide accurate remedial quotations. Occasionally assist with other carpentry/joinery works as instructed. Ensure all fire doors operate to specified performance criteria. Represent the company professionally and maintain high levels of customer satisfaction. Take a proactive approach to client liaison and resolve concerns promptly. Comply with all contractual requirements and customer needs at all times.

Professional and Personal Competencies/Qualifications

Proven experience in fire door maintenance and installation. Knowledge of BM Trada Q Mark scheme and fire safety standards. Strong carpentry/joinery skills. Ability to provide accurate quotations and manage timeframes effectively. Excellent communication and customer service skills. Ability to work independently and as part of a team.

Full UK driving license (due to mobile nature of the role).

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.


We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/


Work Location: In person