Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Fire Operative

London

41,533 - 43,719 per year

40 hours per week

We are looking for a Fire Operative to join our team. You will form part of a dedicated team of engineers, responsible for carrying out routine maintenance on life safety and security systems, for example fire alarms, fire extinguishers, fire curtains, smoke vent systems, access control and emergency lighting to the Group's property portfolio. You will also be required to carry out repairs and installation of fire detection and alarm systems.

The role of Fire Operative

will include:

Carrying out the servicing, remedial works and installation of fire alarms, extinguishers and security systems, including warden call Maintaining systems including fire alarms, fire extinguishers, emergency lighting, fire shutters and curtains to ensure safe and compliant properties Resolving problems or setting into motion the means of resolution, ensuring customers are kept informed Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed

Skills and experiences:

To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to 18th Edition - 2nd Amendment, BS5839-1, BS5839-6, NICEIC Fire Detection and Fire Alarm Systems Unit 1, NICEIC Fire Detection and Fire Alarm Systems Unit 5, NICEIC Fire Detection and Fire Alarm Systems Unit 6, NVQ Level 3 or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. Experience of working in a fire and security environment, understanding the British Standards and legislation City & Guilds qualification or NVQ 3 in relevant trade is desirable Knowledge of analysing and diagnosing problems and implementing effective solutions Excellent customer service and communication skills The ability to use IT systems, including a smart phone would be advantageous This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:


25 days annual leave plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is 40,386 with an additional policy allowance of 1,146 per annum (rising to 42,512 with an additional policy allowance of 1,207 per annum after 12 months, subject to satisfactory performance)
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View the job profile(if the link is unavailable please visit the Sanctuary careers website)


Closing Date: 10 November 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.