Job Description

Responsible To

Assistant Manager
General Manager (in the Assistant Manager's absence)

Job Purpose

The Fitness Manager will line manage, motivate, and develop the fitness team to create a

member-focused, enthusiastic, and high-performing department

. You will ensure consistently high standards across all gym and leisure areas, deliver excellent customer care, and support the commercial performance of the club through strong team leadership and close collaboration with Reception.

This is a

hands-on leadership role

, requiring flexibility, strong people skills, and a passion for fitness, service excellence, and safety.

Key Responsibilities Leadership & People Management

Line manage, motivate, and develop the fitness team Conduct regular

1:1 meetings

, job chats, and annual appraisals Ensure all appraisal standards and performance expectations are achieved Manage staff rotas, clocking in/out, absences, and time management systems Ensure all sports and fitness shifts are fully covered within club opening hours Recruit, induct, and train new fitness staff, ensuring full competency following their one-month review Maintain confidentiality of all staff and business information

Fitness Operations & Member Experience

Monitor fitness team performance and ensure duties are completed to required standards Actively encourage member interaction to support

member retention

Deliver high-quality fitness classes and cover classes when required Coordinate and continually develop the sports & fitness programme, including classes and fitness-related events Carry out gym inductions, fitness assessments, facility tours, and programme design when required Promote the Y Club's reputation as

Manchester's friendliest health club

by being personable and approachable

Sales & Reception Support

Work closely with the

Reception Manager and Reception team

to support sales and lead generation Assist with reception duties when required Train fitness staff in appropriate sales techniques and processes Promote Y Club memberships through effective communication and selling skills Support prospective members by confidently showcasing club facilities

Health, Safety, Safeguarding & Compliance

Ensure the highest standards of health, safety, and security for all members, staff, and property Comply with all legislative, health & safety, and operational requirements Implement and follow the

YMCA Manchester Safeguarding Policy

Report safeguarding concerns in line with policy and procedures Ensure all equipment is safe to use, reporting maintenance issues and liaising with external contractors Liaise with the Maintenance Manager and General Manager to ensure compliance with legislation

Facilities, Cleanliness & Operations

Ensure high standards of hygiene and cleanliness across all leisure areas Carry out and supervise regular cleaning checks Support the management and development of physical resources to reduce repair and replacement costs Assist in the day-to-day operational running of the club, including acting as

Duty Manager and Lifeguard

when required

General Duties

Liaise with the Assistant Manager and all departments within the Y Club Carry out any other duties required by the General Manager or Assistant Manager Support all operational aspects of the club in line with business needs

Lifeguard Qualification (Essential - Training Provided)

A

lifeguard qualification is required for this role

Full lifeguard training will be provided and funded by Y Club

for successful candidates who do not already hold the qualification

Shift Pattern

Full-time position

Flexible shifts including early mornings, evenings, and weekends

Minimum Requirements

Level 3 Personal Training qualification (essential)

Ability to teach group fitness classes Experience managing or supervising a fitness team Willingness to complete lifeguard training (if not already qualified) Strong leadership, communication, and organisational skills Confident supporting sales and member engagement Passion for delivering outstanding customer service

What We Offer

Guaranteed

lifeguard qualification training

A leadership role within a well-established Manchester health club Supportive management structure Opportunity to develop and shape the fitness department Competitive salary (dependent on experience)

Apply Now

If you're a motivated fitness professional ready to lead, inspire, and uphold the highest standards of safety and service, we'd love to hear from you.

Job Type: Full-time

Pay: 27,500.00 per year

Benefits:

Cycle to work scheme Employee discount Free parking Gym membership
Work Location: In person