A Fixed Recoverable Costs Handler's primary focus is to review, value and settle Fixed Recoverable Costs claims, completing all relevant procedural steps to settlement or assessment of the costs.
Key Responsibilities
Drafting the following documents:Chronologies Costs Strategy
Document Points of Dispute
Interlocutory applications (basic)
Part 18 requests
Consent orders
Evidential Reviews and Assessments:Carrying out detailed review of file and preparing chronology
Assessing claim for costs and setting strategy/reserves
Assessing replies
Reviews of incoming disclosure and documentary evidence
Referral for supervision
Assessing outcome of PA
Reporting:Drafting advice on NDA files to client
Preparing outcome reports once the case has concluded
Preparing non-strategic updates to client on cases assisting lead on
Settlement Negotiations
Assessing part 36 offers/other settlement proposals
Negotiation with third party
Completing MI; payment request and outcome report to client
Skills, Knowledge & Expertise
Essential:English & Maths GCSE grade A to C or level 5 or equivalent
IT literate (Microsoft Office)
Organisational skills particularly the ability to prioritise and multitask
Interpersonal skills
Oral communication
Experience of costs negotiation and setting negotiation strategies
Customer services skills
Ability to work as part of a team
Ability to work independently
Ability to take initiative
Attention to detail
Drafting of costs legal documents, including PODs and applications
An understanding of client needs/requirements
Good knowledge of litigation and costs process
Proficient use of a case management system
Desirable:Previous FRC handling experience
Legal office experience
Use of a Case management system
Job Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service - after 1 years' service
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation
About Keoghs
Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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