Job Description

Job reference 326617

Fleet Administrator

Salary starting from 18,614 (Aged 16) or 25,721 (Aged 18+) with guaranteed increases provided in line with service length, 22.5 days annual leave plus bank holidays, rising with service, and a company pension scheme with highly competitive contribution rates

Permanent, Full time

Future Walk



This is a fantastic time to join the Royal Mail Fleet team as we progress on our journey towards net zero, targeting an all-electric delivery fleet by 2035. This is a huge undertaking with over 50,000 vehicles and trailer assets, from buying and selling vehicles, providing maintenance and accident repairs, to managing fuel and supplier contracts there are exciting roles for anyone wishing to pursue a career involving vehicle asset management.

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About the Role

As a Fleet Administrator, you'll report to the In Life Control Manager and be responsible for a wide range of administrative tasks that support the day-to-day operations of Royal Mail Fleet. From managing vehicle documentation to processing invoices and supporting customer queries, you'll help ensure our fleet runs efficiently and compliantly.

Key Responsibilities:

Deliver administrative services in line with agreed service levels. Input, verify, and reconcile data using systems such as Excel, Word, and M5. Maintain accurate records and manage both electronic and hard copy filing. Extract and analyse data to support query resolution. Provide general administrative support, including call handling and customer service. Process and resolve invoice queries and liaise with suppliers to meet delivery schedules.
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About You

You're a confident communicator with strong IT and organisational skills, capable of managing multiple tasks with accuracy and efficiency. You're also a team player who's adaptable to change and committed to continuous improvement.

What You'll Bring:

Excellent IT skills, with experience in Excel, Word, and PowerPoint. Strong organisational and time management abilities. Effective team working and collaboration skills. Confident communication, both written and verbal. Good numeracy and attention to detail. Comfortable with change and new ways of working. (Desirable) Experience in fleet operations or knowledge of fleet compliance and legislation.

Extra Benefits

Family friendly support

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave

Discounts and offers

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
Supportive and generous company

sick pay

Your Wellbeing

- you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone. Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on w/c 28th July at Future Walk.



Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.



We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.



Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.



We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.



For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/



Closing Date: 15th July. Please note, this advert may close early if the appropriate number of applications has been reached.


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