Job Description

Job Title: Fleet Administrator

Location: Wigan

Job Type: Full-Time

25500 PA + Benefits

Company: H W Moon Toyota

Are you a passionate, driven individual? Do you thrive in a fast-paced environment?

About the Role:

The Fleet Administrator is responsible for coordinating the administrative process involved in ordering, preparing and delivering vehicles to fleet customers. This includes liaising with internal departments, logistics providers and business clients to ensure timely and accurate handling of Fleet orders and documentation.

Key Responsibilities:

Updating customers from point of order through to delivery to ensure that excellent Customer Experience is maintained throughout the process Utilising the Fleet CRM and internal DMS systems to inform your conversations with customers whilst also updating details and adding activities as appropriate Progressing vehicles once they have arrived on site to ensure they are prepared to the exact specification of the customer in a timely manner Liaising with the aftersales and valeting departments to ensure vehicles are complete and in perfect condition ready for handover invoicing vehicles Arranging handover and delivery of new vehicles at the place of the customer's choosing, whilst ensuring the benefits of on-site handovers are explained and that customer experience is at the core of all arrangements
What We're Looking For:

Experience working within an administration or sales support function Customer handling experience with a customer 1st approach Previous Automotive experience preferable Valid driver's license Strong customer service mindset with a professional attitude
What We Offer:

Ongoing training Supportive and energetic work environment 30 days holiday, including Bank Holidays Competitive Salary
Hours Of Work:

Monday to Friday 09:00-17:00

Job Type: Full-time

Pay: 25,500.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person