Job Description

Position: Fleet Operations Manager

Contract Type: Permanent

Location: Coventry

Why choose DHL eCommerce UK?

Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the Role:

To be the key point for the DHL eCommerce Network with all transport Operations issues. Within this the ability to talk communicate with key stakeholders and senior managers to improve the business' compliance. To be the point of contact for procurement decisions with new fleet and actively working with suppliers internal and external

Key Responsibilities:

Point of escalation for fleet ops team to better parts and VOR lead times. Negotiate with hire companies for better hire rates on all equipment. Review and authorise repair estimates. Support network with all VOR issues and supply replacement equipment where needed. Owner of FORS account Manage major repairs via the bodyshops and insurance companies. Liaise with authorities when incidents occur. Review weekly recharges with TIP and challenge repairs that should not be recharged to reduce amount owing. Report daily to DHL and TIP current MOT performance and escalate where needed. Report extended VORs with TIP and escalate where needed. Oversee Trailer operations. Oversee Powered fleet operations. Oversee MHE for sites. Oversee Vans for C+D operations. Arrange parts for sites for minor vehicle defects. Manage and send out daily VOR report for the entire fleet. Transport Manager for the WM Operator licence. Review planners for both sides of the team and where needed level out the maintenance plan. Plan MOTs for both vehicles and trailers ensuring they fall within other expiries and a service to reduce downtime. Log all new fleet coming into the business on the new fleet register. Create and supply monthly infringement management report for review by control room management.

What We're Looking For:

Must hold a MCPC in Road Haulage Good analytical ability with a focus on continuous improvement 5 years fleet operations experience

What about career development?

We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.


We're committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.


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