Job Description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 125 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! With the expansion of our operations in the UK, we are now looking for a Fleet Specialist Team Lead who will be responsible for leading our warehouse- and in-field operations in London.
YOUR MISSION AT VOI
As the Team Lead, you will work under the Senior Team Lead and report directly to them, providing support in accordance with market needs. You will manage a team of Fleet Specialists and be responsible for ensuring a high quality of service for our users and cities. Your responsibilities include overseeing the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries.
You will divide your time between managerial duties--such as hiring, training, and conducting performance evaluations for your team--and performing operational tasks, whether in the warehouse or in the field, based on the business needs of the site.

• Team Management: Conduct regular one-on-one meetings, performance reviews,

coaching, and training of Fleet Specialists. * Inventory Management: oversee spare parts and battery inventory to ensure
availability and optimal usage. * Health&Safety: Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance.

• Incident Management: Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies.
• Contractor Management: Supports when required the repairs and maintenance in

the warehouse as needed. * 3PLCoordination: Daily contact with 3PL partners to ensure adherence to agreed
procedures. * Van Management: Supports operational aspects of vans, including installation and
removal of tracking devices, but not budget or planning
WHAT YOU NEED TO EMBARK
We are looking for a pragmatic and responsible team-player who can fulfil tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:

• 2+ years of previous work experience
• Experience managing a team of people
• A UK Full UK Driving License with a maximum of 6 points for minor offenses and no major offenses and meet the requirements for our e-Van insurance. The reason for this is you may be required to drive one of our e-Van's occasionally
• General understanding of digital work tools (MS-office, G-Suite)

JOB CONDITIONS * NOTE: our Talent Acquisition is based in Spain, you will receive a phone call from a Spanish number

• Working days: 5 out of 7
• Working hours: Middle Shift
• Working days: Weekly rotation (Would be expected to work some weekends when needed)
• Contract type: Permanent

WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you'll have the opportunity to:

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in the UK-region
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Are you ready to embark on the Voiage with us?
Since 2018, has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000+ vehicles in 110+ towns and cities across 12 countries, serving 8+ million riders with over 400+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity Matters
As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.

Skills Required