Job Description

FLIGHT OPERATIONS OFFICER - GLOUCESTERSHIRE AIRPORT

Weston Aviation is looking to recruit a Flight Operations Officer to join our busy Flight Operations team at Gloucestershire Airport.

The role requires a hands-on approach combining working outside in a busy airport operations environment with supporting office-based Flight Operations administrative duties.

Although previous experience working in an aviation environment is preferred, our ideal candidate is someone with a passion to deliver exceptional levels of customer service, happy to work outside in all weathers, and is professional, friendly with a positive, can-do attitude.

Full training will be given.

Main roles and responsibilities include but are not limited to:

Processing handling requests

Meeting and greeting VIP passengers and crew

Marshalling and chocking aircraft

Daily administrative duties as required

Dealing efficiently with phone enquiries

Arranging flight support services, such as fuel, catering, etc..

Preparing flight documents for crew

Invoice preparation

Individual Requirements

A passion of delivering exceptional levels of Customer Service

Previous experience within an aviation environment is desired

Excellent organisational and communication skills

Excellent IT skills

Ability to work under pressure

Excellent personal presentation

Telephone manner and written communications are to be polished and accurate

Willingness to work shifts and have a flexible response to short notice operational changes

Strong team player

This is a full time contract (40 hours per week) on a shift pattern that will include early morning, late evening and weekend working. You will be provided with a company phone to provide out of hours phone and email Flight Operations support, which is shared on a rotation basis with the team. Company uniform is also provided. We also offer a competitive salary and other benefits.

You will require a full UK driving licence and be able to provide a Basic Criminal Check (DBS) and a five year background check. A medical be required.

All applicants will be dealt with in the strictest confidence.

Job Type: Full-time

Benefits:

Company pension Free parking On-site parking
Work Location: In person