Job Description

Company Description

At Skyborne, we're more than just a Commercial Flight Training Academy, we are shaping the future of pilot training. In an industry that never stands still, we're committed to staying ahead through constant innovation and improvement.


We are proud to operate three state-of the art training facilities. Our head office is based at Gloucestershire Airport, and to meet growing demand we have recently opened a second UK centre at Bournemouth Airport. We also offer training from our fair-weather base in Vero Beach, Florida.


Our fresh approach challenges the conventions of traditional training, helping us deliver real results for our trainees and airline partners. Whether you're in the classroom, the simulator, or supporting behind the scenes, you will be part of a team driving change across every aspect of our academy.


At the core of Skyborne is a culture shaped by our values and pillars: we champion creativity in everything we do, foster a supportive, team-focused environment and set the bar high for quality and professionalism.


Our partnerships with major global airlines include British Airways, Jet2, Ryanair, DHL, TUI, Loganair amongst others.

This role is ideal for someone who enjoys guiding, advising, and supporting individuals through important life decisions, while also working towards clear performance goals. You will act as a trusted point of contact for aspiring pilots, helping them understand their options and confidently progress through enrolment.


This is consultative sales, not cold calling. You will be responding to warm enquiries from individuals who are actively exploring a career in aviation.


Responsibities:

Act as the first point of contact for prospective trainees, providing a welcoming and professional experience Build strong, trusted relationships through email, telephone, video calls, face-to-face meetings, and social media Conduct one-to-one consultations and information sessions, helping candidates understand training programmes, costs, funding options, and career pathways Guide applicants step-by-step through the admissions and enrolment process Work closely with marketing, finance, and operations teams to ensure a smooth and supportive journey for each student Follow up with enquiries generated via marketing campaigns, open days, and partner organisations Represent Skyborne at events and open days across the UK and Europe (as required) Use Salesforce CRM to manage enquiries, track engagement, and monitor progress Achieve enrolment targets through quality conversations and effective follow-up Coordinate with finance teams to support initial payments and onboarding

Qualifications

You do not need an aviation background, what matters most is your communication style, empathy, and ability to build trust.


You may be a great fit if you:

Enjoy helping people make informed, life-changing decisions Are confident communicating with a wide range of individuals Have experience in customer liaison, admissions, recruitment, education, training, hospitality, or consultative sales Are organised, detail-oriented, and comfortable managing multiple enquiries Are commercially aware and motivated by achieving meaningful outcomes Are confident using CRM systems or keen to learn (Salesforce experience is a plus) Must hold a UK Driving Licence

Additional Information

Salary

: 30,000-35,000 per annum

Hours

: 40 hours per week


We are committed to offering the most competitive benefits package, including:

25 days paid annual leave + 8 bank holidays (based on 5-day working week) Generous pension scheme Private health care Life assurance scheme Discounts with corporate partners Free on-site parking Access to state-of-the-art training facilities and resources Opportunity to work with a dynamic and supportive team - This instead - A supportive, inclusive team environment * Opportunities for progression within a growing global aviation academy