Job Description

Job Summary

To ensure cost effective and accurate airfare pricing is provided for all Imagine packages, plus support Product, Sales and Concierge with all flight related queries

Responsibilities

Update all products with accurate and up to date flight pricing ensuring operational guidelines are adhered to. Support Product with package build, delivering the most competitive flights when inside system range and accurate estimates when outside of range. Carry out regular product sweeps, validating and updating the air element. Additional support to the wider Aviation team as required, including but not limited to:
o Assist Concierge delivery by creating manifests, sourcing best flight options, holding flight bookings and cleansing files.

o Manage flight bookings with ticketing requests, GDS management and post-ticketing queries.

o Assist the Sales, Concierge & Support teams with pre and post booking queries.

o Source alternative flights for passengers that have been affected by schedule changes, plus contacting clients as required.

Skills

Excellent communication and organisational skills. Excellent attention to detail and a clear focus on quality and accuracy. Experience of working in a fast-paced environment and able to deliver under pressure. Proficient Microsoft skills, particularly Excel. Good team-player, self-motivated and forward thinking. Ability to manage multiple priorities. Understanding of airline contracts/processes & GDS knowledge would be an advantage.
Job Types: Full-time, Permanent

Pay: 26,000.00-27,500.00 per year

Ability to commute/relocate:

Wiltshire SN4 8SY: reliably commute or plan to relocate before starting work (required)
Work Location: In person