Job Description

Flood & Coastal Risk Management Officer - 31960

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Flood & Coastal Risk Management Officer - 31960

Number of jobs available
1
Region
London, South East
City/Town
West Malling
Building/Site
DEFRA GRP EA ORCHARD HOUSE, ME19 5SH
Grade
Staff Grade 3
Post Type
Permanent
Role Type
Environment & Sustainability, Operational Delivery
Working Pattern
Full Time
Salary Minimum
29,751
Closing Date:
12/10/2025, 23:55 hours


Job description attachment 1
Job Profile - 31960.pdf - 64KB Opens in a new window
Candidate pack
Candidate Pack - 31960.docx - 2041KB Opens in a new window


Converted File Candidate Pack - 31960.docx.pdf - 718KB Opens in a new window
Security checks level
Basic Check
Job description
We are the Environment Agency, and we work in partnership with government, local councils, businesses, and communities to protect people and businesses from flood risk and the impacts of climate change; perhaps the most serious long-term threat to the environment, people, and wildlife that we face.



Working in partnership with other organisations and across Environment Agency teams, this role will see you leading on the management and provision of flood risk data and information.



This data and information will be in a variety of formats such as technical reports, flood models and databases and will be provided to deadlines set out in our customer charter to a variety of internal and external customers.




We provide continual opportunities to help grow your technical knowledge and leadership to help develop your career.



A typical week may also involve:



Managing the team inbox and email correspondence. Providing general support to the team in the delivery of Flood and Coastal Risk Management projects/schemes Processing Flood Risk Activity Permits Supporting our incident response responsibilities Travelling to sites to liaise with our partners and build catchment flood knowledge Shadowing others on complex workstreams to coach your technical skills and develop your career


We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please clearly include any information regarding your preferred working arrangements on your application.
The team
The Partnership & Strategic Overview teams sit within our Flood & Coastal Risk Management department to manage flood risk in Kent and South London. We are a supportive team and pride ourselves in excellent decision making based on continually improving evidence and our own skills.




We influence the location and design of new development through planning and permitting advice. We also oversee flood risk modelling and mapping to inform decisions and new flood risk schemes.
Experience/skills required
You'll possess great communication skills and experience of dealing with people from different backgrounds. Your passion for providing excellent customer service and protecting the environment will help you influence others to achieve the best outcomes for our area. You'll also be able to grasp technical concepts around flood risk.



The following qualities/experience are also desirable:



Experience using Geographic Information Systems (ArcGIS) is preferred, including basic geo-processing (creating, editing, importing, and exporting datasets). Accurate data and information management Able to form effective partnerships to deliver environmental and flood risk outcomes


You will be welcomed and supported by our dedicated, passionate team and given all the training and guidance needed to succeed, so if you possess these qualities and/or experience and would enjoy a career working in a role that helps you make a difference to our environment, we welcome your application.

Full UK driving licence is essential.
Contact and additional information
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.




The role will be based in our office near West Malling, Kent (other office options within Kent are possible) and interviews will be held in early November.



For further details please contact frank.heeley@environment-agency.gov.uk by email
Competence 1
Communicates Effectively
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our "EA capability dictionary" You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.



Please provide an example of a time you have demonstrated the competency in the question set out below (the answer you provide will be assessed as part of your application):



Question: Describe a time when you have conveyed a complex or difficult issue to inexperienced or knowledgeable colleagues.
Competence 2
Works in Teams
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our "EA capability dictionary" You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.



Please provide an example of a time you have demonstrated the competency in the question set out below (the answer you provide will be assessed as part of your application):



Question: Describe a time when you have been part of a team that is not working effectively.
Competence 3
Takes Decisions and Solves Problems
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our "EA capability dictionary" You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.



Please provide an example of a time you have demonstrated the competency in the question set out below (the answer you provide will be assessed as part of your application):



Question: Describe a time when you have made an important work decision in a short time.
Role specific license requirements
Full UK Driving Licence

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit

https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know

for more information.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the

Civil Service Careers website

. Please review for more information on appropriate and inappropriate use.