Job Description

The Role
Floor Assistant, V&A East Storehouse (Full and Part Time)
This is an opportunity for an enthusiastic, communicative and reliable applicant to join the team of Front of House Assistants and help make V&A East's vision a reality.
V&A East Storehouse is a radical reimagining of the museum archive. The V&A's collections are made accessible through immersive interactive experiences, and the building is also home to the David Bowie Centre for Performing Arts.
The team of Front of House Assistants play a key role in maintaining the highest standards of visitor experience and safety across the building. They understand the V&A's core values and ensure that our visitors and diverse audiences feel welcome and engaged. They play a key role in defining how V&A East establishes and continues to build its identity as a leading cultural hub.
V&A East seeks to provide a holistic welcome for our visitors, and as such this role is focused on both visitor experience and daytime front of house security awareness. We will provide excellent opportunities for training and experience as it is important for us to provide you with a career-enhancing skillset.
We are incredibly excited about the team we have built and look forward to adding to it through this recruitment, we are looking for forward-thinking, proactive and solution-focused colleagues with whom we can ensure the continued success of V&A East.
For more information, please read the attached job description. We have mainly 5, 4 or 3 days per week vacancies to fill but are interested in the right people so can flex with availability to some extent.
We are looking for applications from those living in, or with significant lived experience of, our surroundings boroughs (Hackney, Newham, Tower Hamlets and Waltham Forest) to help build V&A East for and by the local communities.
The V&A
The V&A is the world's leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives:

• To create a world class visitor and learning experience across all V&A sites and collections.
• Focus and deepen the relevance of our collections to the UK creative and knowledge economy.
• Expand the V&A's international reach, reputation and impact.
• To operate with financial and organisational initiative and efficiency.
• Showcase the best of digital design and deliver an outstanding digital experience.
• Diversify and increase private and commercial funding sources.

The Benefits
Benefits
Generous pension scheme
29 days plus bank holidays
Flexible working?
Tickets to V&A exhibitions
Subsidised staff canteen
25% discount in V&A shops
Give as you earn scheme
Bicycle loan
ED&I at The V&A
At the V&A, we are committed to equality, diversity and inclusion (EDI) for all and strive to go above and beyond public duty placed upon us by the Equality Act 2010. As such, we are delighted to share that we are a Disability Confident Employer Level 2. The V&A makes the following commitments to all applications:

• The Disability Confident Employer scheme offers guaranteed interviews - Interviewing applicants with a disability who successfully evidence the essential criteria on a person specification and consider them on their abilities;
• Providing an inclusive and accessible recruitment process.
• Making reasonable adjustments during the recruitment process so disabled job applicants have the best opportunity to demonstrate that they can do the job.
• Supporting employees and adjustments during employment.

s are currently uploaded as PDF's, if for any reason you require the documents in Word Format, please email with your request.

Skills Required