Job Description

Job Introduction
Full time 40 hours per week 07:00 - 15:30; 08:30: - 17:00; 10:30 - 19:00 13.72 per hour Site Specific Benefits Opportunities for career development Plus our Sodexo employee benefits package

Floor Captain / Receptionist - Cambridge, CB2 8DU

A role that keeps everyone smiling.


At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!


As a Floor Captain/Receptionist with Sodexo, you'll be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations and shape that all-important guest experience. Enjoy a role where you'll love what you do.

What you'll do:

Greet and assist employees, clients, and visitors with warmth and professionalism. Deliver consistent front-of-house operations, including reception, visitor sign-ins, communal areas and meeting room coordination. Collaborate with internal teams and external vendors to support a seamless workplace experience. Host workplace events, client activities, and proactively escalate maintenance or facilities issues to the appropriate teams. Handle incoming communications and ensure messages are delivered accurately and efficiently. Maintain a tidy, organized, and presentable office environment.

What you'll bring:

Previous experience in a similar client facing or hospitality role is a plus, but excellent interpersonal and communication skills are the key A positive, energetic and proactive attitude with a passion for exceeding customer expectations Proficient in office software (e.g., Microsoft office, excel, power-point, outlook) Strong organisational abilities and attention to detail

Why Sodexo?:

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.


We also offer a range of perks, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.


We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.


We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.


Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications