Job Description

This role involves working as part of the floor management team to ensure that the Cathedral is operated effectively and presented appropriately at all times. To care for the Cathedral's security and to welcome all who enter it. You will play an important part in ensuring the proper functioning of the Cathedral as a place of worship and for the many other roles and activities which it serves. Accommodation is provided with this role as you are required to hold the Duty phone 3 - 4 nights a week on a rota basis.

Floor Managers are responsible for:

Accessing the Artifax diary system enabling preparation and set up of resources needed for the daily requirements of the Cathedral for services and events including This includes, but, is not limited to chairing - Cathedral and other areas, reserving parking, tables, IT etc. Clearing these resources away when the hire has finished Opening the Cathedral to Visitors in the morning and closing the Cathedral at the end of day, ensuring security of the precincts checking that all external doors and gates are secure. Being a security presence on the 'floor' of the Cathedral and the wider campus, throughout the working day, ensuring the ongoing security integrity of buildings and maintenance of fire exits. Assist in the maintenance of good order throughout the Cathedral and its precincts and ensure that decorum is maintained within the Cathedral at all times. Liaising, supporting and facilitating the public and other groups within the premises. Providing a visible presence/response to deter (and confront where necessary) individuals engaging in anti-social behaviour or who may have other intrusive or disruptive purpose Ensuring the Cathedral is presented to a high standard at all times, reporting issues to the appropriate department as necessary. Operating the Cathedral fire alarms, and testing them every week for the Cathedral and wider campus. Taking control in the event of an alarm activation including evacuation of the Cathedral and wider campus, if necessary. Working with our Events Team to manage all events. Responding to and managing any accidents or emergencies in the Cathedral and the wider campus whilst on duty Managing keys and radios, including areas that have restricted access Raising and lowering flags on the tower as necessary Liaising with the Works Department regarding contractor access to the Cathedral. Ensuring that all contractors comply with Health and Safety requirements and only access approved areas. Closing the Cathedral and wider campus at the end of the day. Duty Phone holder 3 - 4 nights a week. Any additional duties as required

Working Pattern

This is a full time role with a minimum of 35hrs a week. The rota may vary but you should expect to work some weekends and Bank Holidays also late nights when events are being held. This role operates 7 days a week throughout the year. Core hours are 8.30am - 7pm.

Candidate Profile

This role requires the post-holder to work flexibly in a close-knit team. Excellent situational judgement and an ability to think quickly and clearly under pressure and in an emergency are also required. A positive can-do attitude is also essential.

Essential:

A flexible approach with a positive outlook Personable and a good communicator Ability to work as part of a small close-knit team SIA accreditation - it is a requirement of the role that you hold SIA qualification. Training will be provided if necessary First aid qualification - it is a requirement of the role that you hold a first aid qualification. Training will be provided if necessary Knowledge of Health and Safety (training will be given) Knowledge of Fire alarms and evacuation (training will be given) IT literate Excellent standard of personal presentation Knowledge of sound systems and CCTV operation (training will be given)

Desirable:

Experience of working in a Church or Cathedral environment Language (French and/or German would be an advantage)

Benefits

A three bedroom flat in The Cloisters will be provided as the role requires you to hold the duty phone overnight 3 or 4 nights a week on a rota basis. The Cathedral will match up to 5% of your contribution to your pension plan (provided it is HMRC approved). The Cathedral offers a Childcare Voucher Scheme. Holiday entitlement - 30 days including Public Holidays per annum 10% discount in our Shop and Cafe

Safeguarding

Exeter Cathedral is committed to following best safeguarding procedures and practices to protect children and vulnerable adults. It is therefore an essential contractual requirement that all employees complete safeguarding at the appropriate level identified for their role and attend refresher training when invited by the Cathedral.

Appointment is subject to clearance from the Disclosure and Barring Service at the Enhanced level.

Application Procedure

Applicants should apply with a CV and a supporting statement as to why they are interested in this role and detail.

The closing date for applications is Monday 28th July, 12 noon, however we are seeking to appoint to the role immediately, therefore the closing date may end sooner

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Benefits:

Company pension Employee discount
Work Location: In person

Application deadline: 28/07/2025