Job Description

Company Description

FLANNELS

is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Finding the fearless.

To stay ambitious, we are lookingfor a driven

Floor Manager

to join the team in our Flagship Store in

Liverpool

running our

Ladies Luxury

floor.

The responsibility.

Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the sales team Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures

Qualifications

The person.

All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer service

Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Candidate Profile.

Experience in a fashion retail store is essential At least 2 years experience in a supervisory or management role Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader

Additional Information

The Rewards:

Basic rate salary 35,222

28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Cycle to work scheme Discounted Gym membership * Fantastic progression and development opportunities