Job Description

Overview

We are seeking a dynamic and experienced Floor Manager to oversee daily operations in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food service management, and a passion for delivering exceptional customer experiences. This role offers an exciting opportunity to lead a team, ensure food safety standards, and maintain high-quality service in both casual and fine dining settings.

Responsibilities

Supervise and coordinate front?of?house staff, including shift scheduling and daily duties. Ensure customers receive timely, polite, and high-quality service. Coordinate between kitchen and front?of?house to ensure orders are served correctly and on time. Handle customer enquiries, feedback, complaints or special requests politely and effectively. Oversee cleanliness and hygiene in dining and service areas, ensuring high standards. Monitor stock of front?of?house items (napkins, condiments, packaging for takeaway, etc.) and liaise with kitchen or management to restock. Support management in improving service, workflow and customer experience.

Qualifications

Proven experience in restaurant management or food service management roles with supervising responsibilities Strong background in food preparation, kitchen management, and hospitality operations Knowledge of food safety standards, inventory control, budgeting, and cost management Excellent leadership skills with the ability to train and develop staff effectively Prior experience in casual dining, fine dining, catering, or hotel food service environments preferred Exceptional customer service skills with a focus on hospitality excellence Ability to manage multiple priorities in a fast-paced setting while maintaining attention to detail Strong communication skills with the ability to interview candidates and conduct staff evaluations confidently
Join our team as a Floor Manager to lead our restaurant toward operational excellence while delivering memorable dining experiences. We value passionate leaders committed to quality service and team development.

Application will close on 21 December 2025

Job Types: Full-time, Permanent

Pay: 29,000.00-32,000.00 per year

Work Location: In person