Job Description

Job Overview

We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As a key member of our hospitality environment, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive. Your role will involve managing customer interactions, maintaining a welcoming atmosphere, and supporting the smooth operation of our restaurant.

Responsibilities

Greet and welcome guests in a friendly and professional manner. Take orders accurately and efficiently, ensuring all customer requests are met. Manage reservations and seating arrangements to optimise guest flow. Assist with bartending duties as needed, including preparing drinks and serving beverages. Maintain cleanliness and organisation of the front of house area, including dining tables and waiting areas. Ensure compliance with food safety regulations and hygiene standards. Collaborate with kitchen staff to ensure timely delivery of food and beverages. Handle customer inquiries and resolve any issues promptly to ensure guest satisfaction. Support team members in various tasks as required to enhance overall service quality.

Requirements

Proven experience in a hospitality or restaurant setting is preferred. Strong time management skills to handle multiple tasks efficiently. Basic maths skills for processing orders and payments accurately. Knowledge of food safety practices is essential. Bartending experience is advantageous but not mandatory; training will be provided. Excellent communication skills with a friendly disposition to engage with guests effectively. Ability to work well under pressure in a fast-paced environment. A team-oriented attitude with a willingness to help colleagues as needed.
Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry!

Job Types: Full-time, Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 16 - 40 per week

Additional pay:

Tips
Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme On-site gym
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person

Reference ID: LB FOH