Job Description

Job Summary

We are seeking a dedicated and enthusiastic Customer Assistant to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, a friendly demeanour, and the ability to handle customer inquiries effectively. As a Customer Assistant, you will play a vital role in ensuring customer satisfaction and fostering positive relationships.

Responsibilities

Greet customers warmly and assist them with their inquiries in a professional manner. Provide information about products and services, helping customers make informed decisions. Handle customer complaints and resolve issues promptly, ensuring a positive experience. Maintain knowledge of current promotions, policies, and procedures to assist customers effectively. Process transactions accurately and efficiently using the point-of-sale system. Keep the customer area tidy and organised to enhance the shopping experience. Collaborate with team members to achieve sales targets and improve service quality.

Experience

Previous experience in a customer service role is preferred but not essential; training will be provided. Strong communication skills with the ability to engage with customers confidently. A friendly and approachable attitude, demonstrating empathy towards customer needs. Ability to work well under pressure in a fast-paced environment. Basic numeracy skills for handling transactions and cash management. Familiarity with retail or service environments is advantageous but not mandatory.
Join us as a Customer Assistant and contribute to creating memorable experiences for our customers while developing your skills in a supportive environment!

Job Types: Full-time, Part-time

Pay: 7.55-12.21 per hour

Expected hours: 20 - 45 per week

Benefits:

Discounted or free food
Work Location: In person