Job Description

Job Overview:

We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.


Responsibilities:

Greet customers and offer a hospitable experience for the entirety of their stay. Process customer transactions accurately and efficiently using the point-of-sale system. Take food and drink orders confidently. Handle customer complaints or concerns in a professional and courteous manner. Collaborate with other team members to ensure smooth service.
Experience:

Previous experience in a customer service role is preferred Knowledge of hospitality industry is a plus Familiarity with bar tending is beneficial Understanding of food safety regulations is desirable
Skills:

Excellent communication and interpersonal skills Strong attention to detail Ability to multitask and work efficiently in a fast-paced environment Friendly and approachable demeanor with a customer-centric mindset Problem-solving skills to address customer issues effectively
If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.


Job Types: Part-time or zero-hour contract


Benefits - Employee discount


Expected hours: 6-16 hours per week


Additional pay:

Tips
Schedule:




Monday to Friday Weekend availability is a must INDFOH