Job Description

Job Title:

Front of House

Location:

Edinburgh

Reports To:

Duty Manager / General Manager

Employment Type:

Full-Time or Part-Time

About Rio:

At

Rio

, we bring the bold flavours, vibrant spirit, and warm hospitality of Brazil to every guest we serve. As a premium

Brazilian steakhouse (churrascaria)

, we offer more than just a meal -- we deliver an experience, where fire-roasted meats, a gourmet salad bar, and engaging service come together in a celebration of culture and cuisine.

We are looking for friendly, energetic, and attentive

Front of House

to join our team and help us deliver unforgettable dining experiences with passion and professionalism.

Position Overview:

As a

Front of House team member

, you will be responsible for creating a warm, welcoming, and memorable experience for every guest. You'll guide guests through the unique Rio dining style, ensure their needs are met promptly, and work as part of a fast-paced, highly coordinated team.

Key Responsibilities:

Guest Experience & Service

Greet guests warmly and provide a friendly, knowledgeable introduction to Rio's rodizio dining style. Take drink orders promptly and collaborate with bartenders and the bar team to ensure timely delivery. Monitor guest tables, anticipate needs, and ensure seamless service throughout the meal.

Rodizio & Menu Guidance

Educate guests about our menu offerings, salad bar, hot sides, and beverage options. Explain the rodizio meat service and how to use the dining cards (e.g., green/red system). Answer questions about ingredients, dietary restrictions, and menu pairings with confidence.

Team Collaboration

Work closely with gaucho chefs, bartenders, and the kitchen team to ensure smooth and timely service. Assist in running food and beverages, clearing tables, and resetting for new guests. Communicate effectively with team members and managers during busy service periods.

Cleanliness & Compliance

Maintain a clean and organized section, ensuring tables are reset quickly and professionally. Follow all hygiene, sanitation, and safety procedures in line with company and health department guidelines. Ensure proper handling of glassware, cutlery, and service items at all times.

Upselling & Efficiency

Recommend beverages, desserts, and specials to enhance guest satisfaction and check value. Process bills accurately using the POS system and handle payments with care and professionalism. Help achieve service speed and quality targets during peak shifts.

Qualifications:

Previous experience in a guest-facing restaurant role preferred but not required -- training provided. Enthusiastic, outgoing personality with excellent communication skills. Strong sense of hospitality, attention to detail, and willingness to go the extra mile. Ability to multitask, stay calm under pressure, and maintain high energy throughout service. Team player with a proactive and positive attitude. Flexible availability, including evenings, weekends, and holidays.

What We Offer:

Competitive hourly wage + tips Flexible scheduling (full-time or part-time) Workplace pension Staff meals and generous employee discounts Ongoing training in Brazilian service culture and food knowledge Opportunities to advance within a growing hospitality brand A fun, high-energy team environment where your contribution is valued

Deliver the Experience. Serve with Passion. Welcome to Rio.

If you're friendly, professional, and ready to be part of a vibrant, guest-focused team, we'd love to welcome you to the floor at

Rio

.

Job Types: Full-time, Part-time

Pay: 12.21-17.00 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount
Work Location: In person