Job Description

Job Overview

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant restaurant team.

In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive until their departure. Your responsibilities will encompass a range of tasks that contribute to a welcoming atmosphere and an enjoyable dining experience.

Responsibilities

Greet and welcome guests with a warm and friendly attitude. Assist guests with menu selections and provide recommendations to enhance their dining experience through effective upselling techniques. Take accurate orders and ensure timely delivery of food and beverages. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Collaborate with kitchen staff to ensure efficient food preparation and service. Adhere to food safety standards and regulations to maintain a safe dining environment. Handle guest inquiries, concerns, and feedback in a professional manner, ensuring satisfaction at all times. Support team members in various tasks as needed to ensure smooth operations during busy periods.

Requirements

Previous experience in a restaurant or hospitality environment is preferred but not essential. Strong guest services skills with the ability to create a positive dining atmosphere. Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment. Knowledge of food safety practices is advantageous. Ability to work collaboratively as part of a team while also being self-motivated when required.
Join us as we strive to deliver outstanding experiences for our guests while fostering a supportive and enjoyable work environment for our team!

Job Types: Full-time, Part-time, Zero hours contract

Pay: From 12.21 per hour

Expected hours: 1 - 40 per week

Benefits:

Discounted or free food Employee discount On-site parking
Work Location: In person