Job Description

Job Overview

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a welcoming atmosphere. Your responsibilities will include assisting guests with their needs, managing orders efficiently, and contributing to a positive dining experience.

Duties

Greet and welcome guests with a friendly and professional attitude. Assist guests in placing their orders and provide recommendations to enhance their dining experience through effective upselling techniques. Ensure that all food safety standards are adhered to during food preparation and service. Manage the dining area by keeping it clean and organised, ensuring tables are set correctly for incoming guests. Handle guest inquiries and resolve any issues promptly to maintain high levels of guest satisfaction. Collaborate with kitchen staff to ensure timely food delivery and quality service. Maintain accurate records of orders and payments, utilising basic maths skills for cash handling.

Requirements

Previous experience in hospitality or guest services is preferred but not essential. Strong time management skills to efficiently handle multiple tasks in a fast-paced environment. A keen interest in culinary arts or food preparation is advantageous. Excellent communication skills, with the ability to engage positively with guests and team members alike. Familiarity with food safety regulations is desirable. Ability to work flexible hours, including evenings and weekends as required by the restaurant's operating hours.
Join us as a Front of House Team Member and be part of a dynamic team dedicated to delivering outstanding service!

Job Type: Full-time

Pay: From 24,420.00 per year

Work Location: In person