Foh Team Members (part Time & Full Time)
Liverpool, ENG, GB, United Kingdom
Job Description
We are looking for experienced front-of-house stars with a love for hospitality, it is very important to us for you to be a team player.
Experience within the hospitality industry of 1 year is compulsory. Experience within restaurants, pubs, or hotels would be a bonus.
Please note that evenings and weekends are required for this post.
Responsibilities:
Greeting customers on arrival
- Manning the entrance to the venue and welcoming guests as they arrive, before showing them to their seatsDelivering exceptional service
- Exceeding the expectations of customers throughout their visit, including taking orders, providing recommendations and responding to queries promptlyResolving complaints
- Handling customer complaints directly or escalating to supervisors when neededManaging reservations
- Receiving and recording incoming reservations in person, by email and telephoneLiaising with other teams
- Working closely with team members in other areas of the business, to create a seamless experience for the customer, e.g. kitchen staffJob Types: Full-time, Permanent
Additional pay:
Tips
Benefits:
Company pension Flexitime Free parking On-site parking
Experience:
hospitality: 2 years (required)
Work Location: In person
Reference ID: 0566369
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Job Detail
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Job IdJD3195522
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLiverpool, ENG, GB, United Kingdom
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EducationNot mentioned