Job Description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE
As a Food and Beverage Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard. This position is an 18 month contract.
Please note this role is a Part Time role for 30 hours per week
Benefits and Pay

• 12.88 per hour
• Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
• Free meals on duty
• Holiday: 28 days including bank holidays (increasing yearly)
• Pension scheme
• High street discounts: with Perks at Work
• Grow your career and Personal Development: programmes designed to support your career
• 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
• Dedicated 1-2-1 support throughout your apprenticeship
• Functional Maths and English skills offered alongside the programme

What will I be doing?
A Food and Beverage Apprentice will be required to undertake all reasonable duties as assigned by the Supervisors and Managers. Specifically, you will be responsible for performing the following tasks to the highest standards:

• You will be working in the Tyburn Market
• Taking and delivering food and drinks orders
• Contribute to high levels of customer service
• Manage customer relations when necessary
• Comply with and have full knowledge of regulations regarding Health and Safety
• Undertake any reasonable duties that may be assigned by the senior manager in the hotel
• Complete all aspects of the training programme

What are the desired skills?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Maintain a positive attitude and good communication skills
• Committed to delivering a high level of customer service
• Ability to work on your own or in teams
• The ability to deal with enquiries in a professional and polite manner
• A passion for hospitality and guest service
• Willingness to learn
• The ability to stay calm under pressure
• Excellent grooming standards
• Ability to work in a fast-paced environment

It would be advantageous in this position for you to demonstrate the following capabilities and
distinctions:

• Ability to work in shifts and especially evenings shift.

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