Job Description

Be part of the Family
We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in.
The Isles of Glencoe Hotel
The Isles of Glencoe Hotel is the perfect base to explore what the Scottish Highlands have to offer. Boasting 59 bedrooms, a leisure club, bar and restaurant, we welcome people from all walks of life whether they are looking for adventure or relaxation. Let the tranquility of Loch Leven wash over you and take in the spectacular surroundings - it's like a postcard come to life!
About the role
Joining our Food & Beverage team at the Isles of Glencoe Hotel means being part of a friendly, fast-paced, and varied working environment. From serving breakfast with a smile to keeping our bar running smoothly in the evenings, you'll help create memorable experiences for every guest.
You'll gain valuable hospitality experience in a hotel that welcomes guests from around the world, while enjoying the support and development opportunities that come with being part of the Crieff Hydro Family of Hotels.
This role is offered on a flexible contract, with the majority of hours available during busy periods. If you're looking for a role that offers variety, teamwork, and the chance to meet new people every day, this could be for you.
What we need from you
Customer service - a friendly, welcoming personality is a must.
Enthusiasm - bring your genuine smile, positive attitude, and a willingness to learn.
Team focus - no egos here, just hard-working people who look out for each other.
Confidence - happy to chat to guests and make them feel at home.
Flexibility - hospitality is varied by nature, so being open to different shifts and tasks will go a long way.
What you'll get from us

• Live-in Accommodation - Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Free Meals on Shift - Stay fuelled and focused with delicious staff meals while you work.
• Exclusive Discounts - Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just 30 per night - where will you explore next?
• Refer a Friend Bonus - Earn up to 250-500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards - Earn 5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority.
• Grow with Us - We invest in our people. Whether you're looking to develop new skills or take the next step in your career, we'll support you every step of the way.
• Career Progression - With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support - Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.

Skills Required