Job Description

Job Introduction

Become the warm, welcoming face of our bistro and restaurants when you join Signature Senior Lifestyle as a Food and Beverage Assistant, at our luxury care and nursing home in Hertford. We aim to offer a food & beverage service experience that is comfortable, easy, accessible and surprising.


Your Role at Signature

Our Food and Beverage Assistant will deliver restaurant quality service to our residents with a smile. You'll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. Your role will also support dining operations or food & beverage service in other areas such as the Private dining room, Cafe, Sky Lounge Bistro or special events as applicable to the home where you are applying.


You'll take dealing with complaints in your stride, ensuring the resident feels listened to and understood, and making sure the supervisor is informed of any issues quickly, in a calm and polite manner.


Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting.


What we're looking for

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in.


As well as your charming, friendly personality and exceptional organisational skills, a year's experience working in a busy restaurant is an advantage.


About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.


Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.


What Signature Offer
12.60 per hour Shift times: 07:00-15:00, 12:00-20:00. Alternate weekends required.*
Full time Day shifts available Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Life Assurance Scheme 'Blue Light' discount scheme eligible Refer A Friend Incentive 50 voucher and up to 1,000 cash bonus Staff recognition scheme - Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more

Transport Links

Commuting - Hertford East (0.6 miles) and Hertford North (0.7 miles) Bus number - 324 (0.3 mile walk) * Free parking on site for car drivers