Job Description

Job Summary:

We're looking for friendly, enthusiastic, and reliable Food & Beverage Assistants to join our team at our brand-new cafe, Caffi Eryri within the busy Adventure Parc in Dolgarrog. This hands-on role involves serving food and drinks, supporting children's soft play and birthday parties, and ensuring an excellent guest experience in a clean and safe environment. Ideal for someone who enjoys working with families and thrives in a fun, fast-paced setting.

Key Responsibilities:

Cafe Service

Prepare and serve food and drinks, including barista-style coffee and grab-and-go items. Operate tills, handle payments, and assist customers with menu enquiries. Keep service areas clean, stocked, and compliant with food hygiene and safety standards. Follow all food handling, allergen, and cleaning procedures as trained.

Soft Play & Party Support

Greet and check in guests using the soft play area. Assist with the setup, hosting, and clean-up of children's birthday parties. Help deliver party food and provide friendly, energetic support during activities. Ensure the play area is clean, safe, and well-supervised at all times.

Customer Service

Deliver excellent customer service with a positive and approachable attitude. Respond to customer questions, feedback, or complaints appropriately and promptly. Support the wider team during busy periods to maintain smooth operation of the cafe and play areas.

Requirements:

Friendly, enthusiastic, and confident interacting with children and families. Strong customer service skills with a team-player attitude. Good awareness of hygiene and cleanliness in food service environments. Willingness to undergo

a DBS (Disclosure and Barring Service) check

due to the child-facing nature of the role. Flexibility to work weekends, school holidays, and busy event days.

Desirable:

Previous experience in a cafe, hospitality, or customer-facing role. Food Hygiene Certificate (Level 1 or 2 preferred - training can be provided). First Aid or safeguarding training. Experience working with children (e.g., in play centres, schools, or activity venues). Barista or kitchen experience.
Join us and help create a welcoming, energetic environment for families to enjoy great food, safe play, and unforgettable parties!

Job Types: Full-time, Zero hours contract

Pay: 12.21 per hour

Benefits:

Company events Discounted or free food Employee discount Free parking On-site parking
Work Location: In person