Job Description

The Hotel Folk are looking for bright, bubbly & enthusiastic

Food & Beverage Assistants

to join our friendly team at

The Swan at Lavenham Hotel and Spa.

We are looking for

Full time

team members covering Evening Service.

Shifts are on a rota basis and may include some weekends.

As a Food & Beverage Assistant you will provide courteous, efficient and knowledgeable service to our guests and ensure that presentation and cleaning standards are achieved and maintained in our Restaurant and Bar areas. Previous waiter or waitress experience is helpful, however full training will be provided.

One of the most well-known hotel operators in Suffolk, The Hotel Folk are looking to find people like you. If you're passionate about hospitality and have a desire to expand you're knowledge then you are the type of person we're looking for to join our dedicated team. We pride ourselves on looking after guests to an excellent standard.

Key tasks include:

Having a keen attention to ensuring customer satisfaction in our restaurant and outside dining areas Being knowledgeable in the content of each menu, to be able to correctly advise Guests on this. Able to take orders accurately in a friendly and confident manner Ensure that restaurant tables are laid out correctly
Our

Food & Beverage Assistants

are an integral part of everything we do. They're one of the main reasons our customers love our Hotel and Restaurant. If you feel you would be a perfect fit for our team, please get in touch. We look forward to speaking with you soon.

Benefits of working as a Food and Beverage Assistant (waiter/waitress):

A share of the tips Free Golf at Thorpeness Golf Club and Hotel 28 days annual leave 50% off food in all our hotel restaurants B&B in any of our hotels from only 50 per room, per night Discounted products at our Weavers' House Spa Hospitality Action - Employee Assistance Programme Company pension scheme Tailored company induction and continued training and development opportunities.
About the Hotel Folk:

During the 15th century Lavenham was the 14th richest town in the country, thanks to a thriving wool trade. Today, tourism is one of Lavenham's main industries which has helped create the magic that surrounds this hotel, a must-see destination and a must stay hotel for UK and International visitors. The town boasts more than 300 timber-framed buildings and can happily claim to be one of the best preserved medieval villages in the UK with The Swan sitting right at its heart.

Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

Job Types: Full-time, Permanent

Pay: Up to 12.21 per hour

Benefits:

Flexitime
Work Location: In person