Job Description

Purpose of the role: Food & Beverage Assistant (Casual)

To assist the Restaurant Manager and Restaurant Supervisors in the smooth running of all aspects of restaurant and room service within the hotel. This is a key role within the F&B team which offers plenty of career progression opportunities. The working pattern is shift based and includes evenings, weekends and bank holidays.

Duties and Key Responsibilities:

- Provide a professional service experience in the style specified by the Restaurant Manager

- Make all teas and coffees as per the Mozzo training standards

- Set up, clear and promptly service tables after use

- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning duties as required

- Prepare all back of house service points with regard to expected numbers for breakfast, lunch, afternoon tea or dinner requirements as necessary

- Assist in the set up and preparation and provide service duties for functions as required

- Ensure that all front of house and guest areas are well maintained at all times

- Any other duties as directed by the restaurant management or other member of the management team

Key Requirements:

Skills and Experience

o Previous hospitality experience (preferred)

o Excellent communication and interpersonal skills

o Ability to take initiative and resolve queries in a practical and positive manner

o Passion for delivering exceptional guest service

o Courteous and pleasant attitude towards guests and colleagues

o Ability to work as part of a team

Company Benefits:

Paid holiday hours pro-rata based on hours worked

Career progression through training and development

Staff car parking

Free meal whilst on duty in our staff restaurant

Friends and Family discount for B&B at Danesfield House Hotel and Spa

Discount of 15% on products used in the Spa

Discount of 50% on treatments taken in the Spa

Discount of 25% on products in the Gift Shop

Discount of 50% off Food and Drink up to maximum of 6 people (all bookings require prior authorisation)

Hourly rate: 12.21 per hour - casual zero-hours contract

Pay: 12.21 per hour

Benefits:

Canteen Discounted or free food Employee discount Free parking On-site parking Store discount
Work Location: In person