Job Description

Here at The Portpatrick Hotel, we are on the search for an enthusiastic, passionate, and dynamic individuals to join us as Food & Beverage Assistants.

Our Food & Beverage Assistants are a key part of providing a warm, friendly and efficient service to our guests, ensuring exceptional service standards are delivered and maintained at all times.

Duties and responsibilities for this role.

>Assist in creating a warm and welcoming environment for our guests

>Ensure that all guests' requests and queries are responded to promptly and effectively

>Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

>Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.

>Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

>Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management

>Ensure all cash, charge, float and till procedures are carried out in line with company procedures

>Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary

>Ensure that all front of house and guest areas are well maintained at all times

Pay: 7.55-12.21 per hour

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Physical Setting:

Bar Hotel Restaurant
Shift:

Day shift Night shift
Work days:

Monday to Friday Weekend availability
Work Location: In person