Job Description

Food and Beverage Manager
The Malone Hotel have a fantastic opportunity for a highly motivated Food and Beverage Operations Manager to join our growing team. This is an excellent opportunity for an experienced departmental manager looking to take the next step in their career in hospitality! The successful candidate will have a hands-on approach, taking full responsibility for the Food and Beverage team to deliver high-quality service across a busy hotel operation.
Key Responsibilities:
Manage the bar, restaurant and events spaces, overseeing day-to-day operations within budgeted guidelines and to the highest standards.
Always ensure excellent levels of internal and external customer service.
Assist with the design of exceptional menus, purchase goods and continuously make necessary improvements to your department.
Identify customer needs and respond proactively to all their concerns.
Develop the food and beverage teams by attracting, recruiting, training and appraising.
Establish targets, SOPs, policies and procedures required for your department to run effectively and efficiently.
Ensure two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork.
Comply with all health and safety regulations.
Report to management regarding sales results and productivity.
About the role
Essential Criteria:
Similar experience within a similar Food and Beverage Operations role.
Sound knowledge of the hospitality industry and competitors within N. Ireland.
Proven track record of the ability to lead a team to achieve sales targets, control costs, and deliver exceptional service.
Financial awareness.
Working Conditions:
This position may require working evenings, weekends, and holidays.
The role involves frequent standing, walking, and occasional lifting.
Company Benefits:
As an award-winning, family-owned hotel, we offer our staff the chance to become "part of the family!" Your employee benefits will include the following:
Competitive salary and performance-based bonuses.
Internal growth and professional development opportunities.
28 days holiday for full-time staff.
Departmental incentives, including employee discounts on hotel stays and dining.
Discounted friends and family rates.
This job description is not exhaustive; therefore, the job holder may be required, from time to time, to perform additional tasks as requested by the Hotel Management.
Please ensure your CV is up to date, as this is required for the interview process.
Sponsorship for this role is not offered. Applications requiring sponsorship will not be considered.
Interviews may take place before the job advertisement closes. Submit your application promptly, as the role may close early if a suitable candidate is appointed. Additionally, we reserve the right to modify the criteria at the shortlisting stage.
About the company
A warm welcome to The Malone, Northern Ireland's finest, four-star boutique hotel, just minutes from the bustling heart of Belfast city centre. We think you'll love the tradition, tranquillity, elegance and warmth of our Victorian townhouse hotel, set in the leafy avenues of the Queen's Quarter and opening on to Belfast's Lisburn Road, lined with fashionable and unique boutique shops.
Required Criteria

• Similar experience within a similar Food and Beverage Operations role.
• Sound knowledge of the hospitality industry and competitors within N. Ireland.
• Proven track record of the ability to lead a team to achieve sales targets, control costs and deliver exceptional service delivery.
• Financial awareness.

Desired Criteria
Skills you'll need

• Supervision
• Ability to Identify and Anticipate needs
• Exceptional Customer Service Skills
• Planning and Organising

Skills Required