Job Description

The Malone Hotel have a fantastic opportunity for a highly motivated

Food and Beverage Supervisor

to join our growing team. This is an excellent opportunity for an experienced individual looking to take the next step in their career in hospitality! The successful candidate will have a hands-on approach, taking leadership in the Food and Beverage team to deliver high-quality service across a busy hotel operation.

About The Role

Key Responsibilities:

Manage the bar, restaurant and events spaces, overseeing day-to-day operations. Always ensure excellent levels of internal and external customer service. Assist with the design of exceptional menus, purchase goods and contribute ideas to make necessary improvements in the department. Identify customer needs and respond proactively to all their concerns. Develop the food and beverage teams by attracting, training and appraising. Ensure two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork. Comply with all health and safety regulations.

Essential Criteria:

Similar experience within a similar Food and Beverage role in a high-paced environment. Awareness of all the major food allergens, knowing the menu and suggesting appropriate dishes to satisfy all guests. Sound knowledge of the hospitality industry and competitors within N. Ireland. Proven track record of the ability to lead a team to deliver exceptional service delivery.

Working Conditions:

This position will require working evenings, weekends, and holidays. The role involves frequent standing, walking, and occasional lifting.

Company Benefits:

As an award-winning, family-owned hotel, we offer our staff the chance to become "part of the family!" Your employee benefits will include the following:

Internal growth and professional development opportunities. 28 days' holiday for full-time staff. Departmental incentives include employee discounts on hotel stays and dining. Free parking. Discounted friends and family rates.

This job description is not exhaustive, therefore, the job holder may be required, from time to time, to conduct tasks as and when requested by Management.


In addition, we also reserve the right to enhance the criteria at the shortlisting stage.


Please ensure your CV is

up to date

as this is required for the interview process.


Sponsorship for this role is

not offered

. Applications requiring sponsorship will not be considered.


Interviews may take place before the job advertisement closes. Submit your application promptly as the role may close early if a suitable candidate is appointed. In addition, we also reserve the right to enhance the criteria at the shortlisting stage.

Required Criteria

Ability to work well under pressure in a fast-paced environment. A positive and friendly attitude. Previous experience in a similar role. A good level of written and spoken English. Right to work and live in the UK.

Desired Criteria

Previous experience in a boutique Hotel.

Skills Needed

Supervision, Ability to Identify and Anticipate needs, Exceptional Customer Service Skills, Planning and Organising

About The Company

The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay.


The Guinness is perfectly poured in our Greyhound bar - enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant.


Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as 'The Bowness', for the last 30 years, The Malone has been owned and run by two generations of the Macklin family.


Relax and unwind with us. A warm Irish welcome to you!

Company Culture

We are always looking for enthusiastic and talented individuals to join our team.


As a family owned hotel, you're not only part of the team, you're part of the family.


Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.


The Malone inspires its teams to live by the company's core values;


Treat people really well Openness, trust and understanding The highest standards Perseverance and enjoyment One step ahead Flexibility

Internal development and progression is key to our success, having been in business for 30 years.

Company Benefits

We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training.


Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.


Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Progression opportunities

Salary

13.00 per hour