Job Description

Do you enjoy talking to people and thrive off working in a fast-paced environment..? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you!

We're passionate about excellent food & exciting drinks, delivered in style. We want engaging people who possess natural flair & have a magnetic personality. We are looking for a dynamic character to be our new Food & Beverage Supervisor that can put great customer service at the heart of everything that they do. Using your creative nature & personality, you will support the F&B team & lead by example to drive their performance in delivering excellent customer service in all interactions, & profitability through driving sales & minimising wastage.

Responsibilities of an F&B Supervisor:

Being able to confidently communicate all our food and beverage offerings available to customers.

Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.

Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.

Supervising day-to-day staffing needs, planning and assigning work and contributing to setting performance and development goals for team members

Ensuring the team deliver on quality and guest satisfaction goals - making sure you all maintain a high level of guest satisfaction

The experience & qualifications required are:

Previous experience in a food and beverage supervisory/team leader position

Attentive, professional customer service skills

The ability to work well under pressure and as part of a big team

Experience of processing payments (ideally on Micros) would be advantageous

As the position covers breakfast, M&E functions or dinner service, the right candidate would need to be available for a variety of shifts over mornings and evenings, sometimes into the early hours

About the Hotel

Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng's Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

Life Assurance

Cash Health Plan cover option available

Career development pathways and regular salary reviews

Employee Discounted Accommodation and F&B discounts worldwide!

Apprenticeship/Placement/Training opportunities

Meals Provided on Duty

Free / subsidised car parking

Social Events, Wellbeing and Team Activities

Uniform (Laundry / Dry Cleaning for Uniform)

Length of Service related holiday scheme

Recommend a Friend Scheme

... and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

If this sounds like the perfect opportunity for you then please, apply now!

Job Types: Full-time, Permanent

Pay: Up to 26,956.80 per year

Benefits:

Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Life insurance Paid volunteer time Referral programme Store discount
Experience:

food or beverage service: 1 year (preferred)
Work Location: In person