Job Description

Job Ref

BES6566

Branch

The Chester Grosvenor

Location

Chester

Salary/Benefits

Competitive Salary + Tips

Contract type

Casual

Hours

Full Time

Shift pattern

day and evening shifts

Hours per week

0

Date posted

23/07/2025

Closing date

25/09/2025

Job description



Join the Arkle team at The Chester Grosvenor, a prestigious 5-star hotel known for exceptional service and world-class dining experiences. We pride ourselves on innovation, quality, and delivering unforgettable moments to our guests.

We are looking for a passionate and skilled food & beverage assistant for our Arkle restaurant. Shifts will include a day service in the afternoon tea restaurant and an evening fine dining service.

Desirable Candidates

We are looking for passionate, hospitality career-driven people.

This role will be covering a variety of shifts from breakfast to evening service.

An excellent communicator who will provide an exceptional experience to our guests, are knowledgeable and someone who wants to excel at what they do.

A positive, can do attitude!

A healthy appetite to learn, grow and develop.

Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our operational team.

Great attention to detail.

Work collaboratively with all hotel teams.

Excels in presentation and immaculate delivery in service.

In return, you will have the opportunity to learn new skills working alongside an experienced team at the highest standard!

What We Offer:

Competitive salary and benefits package + tips Opportunities for professional growth and development Work in a prestigious 5-star environment with a passionate culinary team Employee discounts and wellness programs Complimentary uniform & meals on duty

Duties will include

Delivering food and beverage to our guests from the restaurant or room service.

Liaising with the Kitchen team to ensure swift service and correct orders.

Assisting the restaurant teams in completing set up tasks to ensure deadlines are met and that the restaurant is ready for service.

Building a rapport with our guests ensuring 5 star service is delivered.

Requirements

The ideal person will have at least 1 years' experience in a similar position and will have the ability to deliver great consistency to our guests. However, we have excellent training in place for those with no experience but who have a great work ethic!



We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Benefits:

Canteen Discounted or free food Employee discount Health & wellbeing programme Referral programme Store discount

About Us

The history of Chester and its most famous hotel have been inextricably linked for many decades. Although the existing building dates back to 1865, there has been an inn on this site since the late sixteenth century. Throughout the twentieth century the hotel has earned an enviable reputation for understated elegance, sublime comfort and a relaxed ambience.



The Chester Grosvenor is home to two exciting restaurants, the glamorous two AA Rosette La Brasserie offers all-day casual dining and a beautiful Champagne Bar and our new refined dining restaurant, Arkle, which opened in March 2022 under Executive Chef, Elliot Hill.



For those seeking relaxation or rejuvenation, The Spa at The Chester Grosvenor offers a range of traditional, contemporary and holistic therapies as well as a thermal suite with crystal steam room, salt grotto, sauna, foot baths and relaxation lounge.



The Chester Grosvenor is constantly adapting to meet the changing needs of our guests. We believe our strength lies in our attention to detail and exceptional levels of service. We look forward to welcoming you to The Chester Grosvenor soon.

We truly believe our people are our biggest asset and to reflect that we offer:

Competitive salaries - dependant on experience Access to complimentary Mental Health & Wellbeing services 50% off all Bespoke Hotel Stays, & 25% off for family and friends 50% off all Food & Beverage during Bespoke Hotel Stays A range of local in-house benefits * & many more!