Job Description

Food & Beverage Assistant
Job Title: Food and Beverage Assistant
Location: Lough Erne Resort, Enniskillen, Northern Ireland
Reports to: Food & Beverage Manager
Job Summary:
Lough Erne Resort is seeking enthusiastic and customer-focused individuals to join our Food & Beverage team as Food and Beverage Assistants. In this role, you will deliver exceptional service to all guests, ensuring they have a memorable dining experience. This position involves serving food and beverages, attending to guest needs, and maintaining a high standard of service in line with the resort's luxury reputation.
About the role
Key Responsibilities:
- Greet and seat guests in a polite and friendly manner.
- Present menus, answer questions, and provide recommendations based on guests' preferences.
- Take accurate orders and communicate them effectively to the kitchen and bar staff.
- Serve food and beverages in a timely, efficient, and professional manner.
- Clear tables and ensure the dining area is kept clean and tidy throughout service.
- Provide excellent customer service by responding promptly to guest requests and resolving any issues.
- Maintain knowledge of the resort's menu offerings, including daily specials and promotions.
- Follow health and safety standards, including food hygiene regulations.
- Collaborate with team members to ensure smooth service flow and guest satisfaction.
- Assist with setting up and closing down the restaurant or function areas as required.
Skills & Experience Required:
- Previous experience in a similar role within a restaurant, hotel, or resort is preferred but not essential. Training will be provided.
- Excellent communication and interpersonal skills.
- Strong attention to detail and the ability to work efficiently in a fast-paced environment.
- Ability to work well as part of a team and to follow instructions.
- A positive attitude and passion for delivering outstanding customer service.
- Flexibility to work shifts, including evenings, weekends, and holidays.
What We Offer:
- Competitive hourly wage with tips.
- Staff discounts at the resort's restaurants, spa, and golf course.
- Training and career development opportunities.
- A supportive and friendly work environment.
About the company
Winner of Hotel of the Year, Lough Erne Resort, is a luxurious 5-Star hotel in Enniskillen, the gateway to North West Ireland. Nestled on a 600 acre peninsula with spectacular views of the Fermanagh Lakelands and The Faldo Course, it's clear to see why Lough Erne Resort is renowned as one of the finest 5 Star hotels Northern Ireland has to offer.
Required Criteria
Desired Criteria
Skills you'll need

Skills Required