Job Description

Food & Beverage Assistant
Primary Job Purpose:
An exciting opportunity has arisen for a Food and Beverage Assistant to join our Food & Beverage team. As a Food and Beverage Assistant, you are responsible for creating a warm and welcoming environment for guests during breakfast, lunch and dinner service and provide a great service making the guest experience truly memorable. We are looking for enthusiastic individuals, with a can-do attitude and commitment to making a difference.
We are happy to discuss individual requirements in terms of weekly hours
Roles and Responsibilities:
Providing exceptional levels of service to all guests responding to requests and complaints in a timely manner and ensuring guest satisfaction
Preparing the outlets ready for service and ensuring the operation is left ready for the next shift
Taking beverage orders from customers, preparing and serving drinks as requested, paying attention to detail
Assist with the receiving and storage of goods
Maintain a good food safety, hygiene standards and practices
Assists with cellar operations
Assists with the preparation of a food and beverage functions service
Cleaning of equipment
Cleaning and maintaining glassware and china for service
Preparation of waiter service stations
Preparation of tables
Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as cash handling and credit procedures.
Be aware of and follow all Health and Safety procedures.
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Keys Skills:
Confident and approachable
Positive, can-do attitude
Good team work and can work well alone
Calm under pressure during busy periods
Excellent selling and customer service skills
Can use own initiative and problem solve
Resilience and calm attitude when dealing with face-to-face complaints
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
To focus on the guest experience at all times and continually strive to delight time after time
To see each guest as part of a long-term relationship not a onetime event
To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
To encourage our team to contribute to excellent working conditions for all
To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
Discounts across the resort, including family and friends
Free onsite parking
Progression and career development opportunities.
Pension Scheme
Free staff meals
Free gym membership
Share of Resort Service Charges on a monthly basis
Access to wellness programmes
Extra days holiday after 2 years
Job Types: Part-time, Permanent, Flexi hours contract
Pay: From 6.40 Up to 11.44 per hour
About the role
Primary Job Purpose:
An exciting opportunity has arisen for a Food and Beverage Assistant to join our Food & Beverage team. As a Food and Beverage Assistant, you are responsible for creating a warm and welcoming environment for guests during breakfast, lunch and dinner service and provide a great service making the guest experience truly memorable. We are looking for enthusiastic individuals, with a can-do attitude and commitment to making a difference.
We are happy to discuss individual requirements in terms of weekly hours
Roles and Responsibilities:
Providing exceptional levels of service to all guests responding to requests and complaints in a timely manner and ensuring guest satisfaction
Preparing the outlets ready for service and ensuring the operation is left ready for the next shift
Taking beverage orders from customers, preparing and serving drinks as requested, paying attention to detail
Assist with the receiving and storage of goods
Maintain a good food safety, hygiene standards and practices
Assists with cellar operations
Assists with the preparation of a food and beverage functions service
Cleaning of equipment
Cleaning and maintaining glassware and china for service
Preparation of waiter service stations
Preparation of tables
Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as cash handling and credit procedures.
Be aware of and follow all Health and Safety procedures.
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Keys Skills:
Confident and approachable
Positive, can-do attitude
Good team work and can work well alone
Calm under pressure during busy periods
Excellent selling and customer service skills
Can use own initiative and problem solve
Resilience and calm attitude when dealing with face-to-face complaints
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
To focus on the guest experience at all times and continually strive to delight time after time
To see each guest as part of a long-term relationship not a onetime event
To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
To encourage our team to contribute to excellent working conditions for all
To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
Discounts across the resort, including family and friends
Free onsite parking
Progression and career development opportunities.
Pension Scheme
Free staff meals
Free gym membership
Share of Resort Service Charges on a monthly basis
Access to wellness programmes
Extra days holiday after 2 years
Job Types: Part-time, Permanent, Flexi hours contract
Pay: From 6.40 Up to 11.44 per hour
About the company
LQ is a family run, collection of quality destination led Hotel Resorts.
Required Criteria
Desired Criteria
Skills you'll need

Skills Required