Job Description

Job Category: Hotel-Food and Beverage
:
An incredible opportunity for an F&B Services Manager to join voco Oxford Spires and help lead our team to greatness.
We are offering a salary of 36,494.00, plus service charge
Staff accommodation option available!
At voco, everyone's a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes.
Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon's bar with outside options for eating and drinking on the attractive terraces.
The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.
Our Food & Beverage Services Manager support the Director of Operations with the effective and efficient running of the hotel food and beverage teams, with direct responsibility for up to four divisions within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded.
This role is highly varied, you will be supporting to manage our Restaurant and Bar, C&B and Breakfast departments, so someone with a wide range of experiences within a wider F&B department would be well suited. You will form part of our leadership team and work closely with the other F&B Managers to ensure the guest experience is personalised and always exceeds expectations.
Working as a Food & Beverage Services Manager you will ensure all team members are trained to a high standard, manage rotas and work a variety of shifts including Days, Evenings and Weekends (including bank holidays).
Main responsibilities are:

• Support the Director of Operations in delivering a high-quality guest experience across all F&B outlets.
• Oversee the daily operations of our restaurant, bar, and event spaces.
• Lead and motivate the F&B team to deliver exceptional service and maintain brand standards.
• Monitor service quality, guest satisfaction, and operational efficiency.
• Assist in managing inventory, ordering, and cost control to optimize profitability.
• Ensure compliance with health & safety regulations and licensing requirements.
• Collaborate with other departments to ensure seamless service delivery.
• Take ownership of team engagement, training, and performance development.

To succeed as an F&B Services Manager you will need:

• F&B management and team leadership experience for 2+ years in a property of similar size & standard
• Adaptability - you will perform a variety of activities as needed across all food and beverage departments
• Expected to have completed Food Safety Level 2 and completion of other appropriate and relevant courses
• Knowledge of appropriate F&B systems to support operational processes table reservation management system, Micros Simphony (or relevant POS) and dimensions
• Knowledge on critical issues and potential technology and trends in food and beverage
• To be able to talk through activities that would be required on a food and beverage marketing calendar and recognise how to impact different booking channels.
• A proactive approach to problem-solving and continuous improvement.

Our F&B Services Manager enjoys a range of perks including:

• Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities.
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Meals whilst on duty
• Discounted international/worldwide room rates for yourself, family and friends - Amazing discounts for our hotels and restaurants around the world!
• Discounts from over 15,000 stores - all the way from retail to cinema
• We provide every employee company sick pay and life insurance
• Access to our fully funded Employee Healthcare Service 24-7 offering advice and support

If you're a hands-on, guest-focused F&B professional with a passion for operational excellence and team leadership, and you want to join a brand that values attentive service with a focus on sustainability, apply today to become our F&B Services Manager!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team: Join voco(TM) hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco(TM) hotels

Skills Required