Job Description

We are currently looking for a dedicated and experienced

Food & Beverage Supervisor

to join our team at voco Belfast an IHG Hotel part of

The iNUA Collection Hospitality Group

.


As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction.

Responsibilities:

Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and meeting and event facilities. Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests. Assist in training, and development of F&B team members to maintain a skilled and motivated team. Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs. Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment. Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction. Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue. Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement. Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience.

Requirements:

Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant. Strong leadership and communication skills with the ability to motivate and inspire team members. Excellent customer service skills and a passion for delivering memorable dining experiences. Proven ability to effectively manage resources, control costs, and maximise profitability. Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business.

We offer Industry leading benefits:

The opportunity to work within a renowned hotel collection. Discounts worldwide across the IHG portfolio- Employee rates and Friends and Family Rates Life Assurance- giving you peace of mind 24/7 access to our Employee Assistance Programme Enhanced Pension Contribution Learning and Development opportunities. Grow with us and start your journey in the hospitality industry. Access to employee discounts for you, your family and friends. Enhanced Maternity & Paternity Leave

If you are a dynamic individual with a passion for hospitality and a desire to excel in the Food & Beverage industry, we invite you to join our team at

The iNUA Collection

Hospitality Group.

We look forward to hearing from you.